Tag :

Customer Service

CustomersFirst Now, LLC Launches CFN Insight™, a SaaS-based Customer Journey Mapping Software

CustomersFirst Now, LLC (CFN), a leader in Customer Experience (CX) Program implementation, has released CFN Insight™, a ground-breaking Customer Journey Mapping software that drives internal actions, and leads to Customer Delight and financial improvements.CFN Insight is a SaaS-based business management…

Customer Management Executives From Square & Petco Join Execs In The Know 2017 Corporate Advisory B

Execs In The Know, advocates for the Customer Experience Executive, have announced two new additions to their 2017 Corporate Advisory Board. Nate Rosenthal, Head of Customer Support at Square and Jodi Watson, SVP Petco Direct and acting Chief Marketing Officer…

Servion to showcase latest versions of its CX Platforms at Customer Contact Week 2017

Servion to showcase latest versions of its CX Platforms at Customer Contact Week 2017

Servion Global Solutions, a global Customer Experience Management specialist, today announced that it will showcase the 2017 version of its CX Platforms at the Customer Contact Week Conference and Expo, Novotel London West in UK, to be held 20th -…

Announcing the 2016 International Service Excellence Award Winners

Leading service providers globally, organizations and individuals, are awarded for service excellence with an International Service Excellence Award.The Customer Service Institute of America (CSIA) is the body delegated by International Council of Customer Service Organizations (ICCSO) to manage the International…

British American Auto Care Earns Esteemed 2016 Angie's List Super Service Award

British American Auto Care has earned the home service industry's coveted Angie's List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.This achievement is particularly significant…

2017 – the Arrival of AI and IM in the Contact Centre

"Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience," says Nicholas O'Connor, strategic business development consultant at hi.guru. “Already, many companies are using social media and considering chatbots to address customer queries -…

Convergent Outsourcing Announces New Philippines Contact Center

Convergent Outsourcing Announces New Philippines Contact Center

Convergent Outsourcing, Inc., one of America's largest, global business process outsourcing companies, is announcing the grand opening of a new age customer contact center in the Megaworld Business District of Iloilo City, Philippines.Located directly across from the Iloilo City Convention…

Bill Gosling Outsourcing Named to Deloitte's Canada's Best Managed Companies List

Bill Gosling Outsourcing Named to Deloitte's Canada's Best Managed Companies List

Bill Gosling Outsourcing has been named to Deloitte LLP’s Canada’s Best Managed Companies list for the eighteenth consecutive year, retaining its “Platinum Status.” Bill Gosling Outsourcing was named to the list due to emphasis on three areas: employee engagement, which…

VIZIO Customer Service Excellence Recognized With 15 Stevie® Awards

VIZIO Customer Service Excellence Recognized With 15 Stevie® Awards

  VIZIO, Inc. announced today recognition for its customer service excellence at the11th annual Stevie Awards for Sales & Customer Service.  Accolades for this year in addition to the coveted Top Ten Grand Stevie® Award include: two gold, eight silver…

Sharpen is One of the Best Places to Work in Indiana

Broad Ripple-based contact center software company Sharpen has been recognized by the Indiana Chamber of Commerce as one of the 100 companies that made the 2017 Best Places to Work in Indiana.Best Places to Work in Indiana is a survey…

Top Rated Timber Window Company on Trustpilot

Top Rated Timber Window Company on Trustpilot

The company understand the importance of providing a high quality product and installation, alongside excellent customer service, and are delighted that their customers feel that they excel in all three of these areas.The majority of people may only buy replacement…

KioWare® Releases KioCall™, a New Remote Video Connect App for Use with KioWare Kiosks

KioWare® Releases KioCall™, a New Remote Video Connect App for Use with KioWare Kiosks

​​​​​​​​​​Analytical Design Solutions Inc. (ADSI) has released KioCall, a new video conferencing product specifically for use on kiosks running KioWare for Windows kiosk software.  Additionally, a new version of KioWare for Windows has been released, now supporting the new KioCall…

Driscoll Interior Design of Waynesboro, PA Awarded Best Of Houzz 2017

Driscoll Interior Design of Waynesboro, PA has won "Best Of Customer Service" on Houzz®, the leading platform for home remodeling and design. The residential and commercial interior design firm comprises the Houzz community from among more than one million active…

Decksouth selected "Best of Houzz" for 2017

Decksouth selected "Best of Houzz" for 2017

Decksouth, Inc of Marietta, GAAwarded Best Of Houzz 2017Over 40 Million Monthly Unique Users Nominated Best Home Building,Remodeling and Design Professionals in North America and Around the WorldMarietta, GA, January 19, 2017 –Decksouth of Marietta, GA has won "Best Of…

Marketforce to host Insurance Fraud on 6th March 2017 in London

As fraud becomes ever more sophisticated and costly this dedicated one-day conference will explore a holistic approach to fraud, examining initiatives for industry wide reform, as well as how anti-fraud measures and technology can become part of a company-wide strategy,…

Camensys and e.Soft Technologies Announce a Strategic Partnership to Deliver 360 Degree Retail and e-Commerce Solutions

Camensys, a provider of consulting, technology and development services in Artificial Intelligence including Computer Vision, Machine Learning and Predictive Analytics, and e.Soft, a leading IT development and Consulting firm that provides 360 Degree solutions for retail and eCommerce, among a…

Service Advisor USA Appoints New Chief Development Officer and Partner

Service Advisor USA Appoints New Chief Development Officer and Partner

Service Advisor USA (http://www.serviceadvisorusa.com) announced today that Bernie Vasquez, has joined the company to further grow the company culture, develop the company workforce, and expand its extensive curriculum library. Bernie Vasquez comes with a wealth of experience within the Industry,…

Customer Service Increases With Happy Serve

Customer Service Increases With Happy Serve

Denver-based Happy Serve is currently in talks with several major restaurant chains for placement of their table top serving system. Reviews from around the country confirm that Happy Serve is the most time saving and customer friendly product in the restaurant industry. Happy Serve’s…

Why Businesses Require Call Center Services?

Why Businesses Require Call Center Services?

It is one of the major questions in everybody minds that why a business requires call center services. The answer is that every enterprise looks for the way to be more effective and efficient in handling customer contacts. In today's…

Confero Named Finalist in 13th Annual Stevie® Awards for Women in Business

Confero Named Finalist in 13th Annual Stevie® Awards for Women in Business

​​​​​​​​​​​Elaine Buxton, CEO of Confero, Inc., (www.conferoinc.com), has announced that the national customer experience measurement firm has been named a Finalist in the 13th annual Stevie® Awards for Women in Business, and will ultimately win a Gold, Silver, or Bronze…

Login

Or using ePRNews Account

Don't have an account ? Sign Up

Register New Account

Or form here

Already have an account ? Login

Reset Password

Already have an account ? Login