Assertion launches Compliance Assurance Services in India and released a significant OSP feature pack for contact centers

Press Release ( - Pune, India - Oct 09, 2017 - Assertion today released a significant update to its compliance automation platform, featuring an automation solution for Other Service Provider (OSP) licensees and a unique assurance service for all contact centers in India.

All contact centers in India are required to register with the Department of Telecommunications (DoT) as an OSP and adhere to the terms and conditions that are specified. Non-compliance can lead to fines and disruption to operations. Assertion is a GRC (Governance – Risk Management – Compliance) software product that enables compliance automation. Assertion has launched an OSP feature pack for contact centers in India, with controls that automate compliance verification for any OSP. Assertion not only protects organizations against the regulatory backlash, fines and operational hurdles but now provides assurance services to act as a liaison between the government and the enterprise for yearly submissions and audit handholding.

“This is our biggest update to Assertion since we launched it three years ago,” said Srini Narayanan, Assertion’s founder and CEO. “The new version updates the interface, adds new capabilities that enhance our compliance regulation methods; and introduces an assurance service, which gives enterprises a whole new perspective towards automated compliance.”

With the new OSP feature pack, enterprises can understand their compliance to TRAI regulations at a glance, with verification of partitions between the domestic and international OSPs, zero configuration gaps, proper and effective CDR collection, logging configurations and much more. It’s easy to schedule scans or run a manual one when desired. And in a first for compliance automation software versus the slow, resource-intensive and prone to human error; Assertion guarantees OSP compliance.

Assertion offers an end-to-end solution – enterprises can engage Assertion’s services, which includes automated checking of their systems for compliance as well as dealing with the Department of Telecom to procure certification of the network on behalf of the enterprise.

“We manage the entire toll compliance for you, including working with DoT and ensuring that you are certified. If they raise queries, we answer them. If they undertake an audit, we handle it. In short, we stand by you.”, says Srini Narayanan, CEO and founder of Assertion.

Assertion 3.7 is available with partners immediately.

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