Jonathan Cotto

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Alloy Software Named FrontRunner for IT Help Desk Software

Alloy Software Named FrontRunner for IT Help Desk Software

Alloy Software announced today that its flagship solution Alloy Navigator, designed to help organizations manage, support and improve IT services, was named a FrontRunner for IT Help Desk software by Software Advice. The FrontRunners quadrant, powered by Gartner methodology and available through Software Advice, offers an assessment of software products within a…

Alloy Software Enters Top 10 of GetApp's ITSM Category Leaders

Alloy Software Enters Top 10 of GetApp's ITSM Category Leaders

Alloy Software's flagship ITSM product Alloy Navigator has garnered industry recognition as a 2019 Q1 IT Service Management Category Leader by leading cloud-based business applications marketplace GetApp.  GetApp’s quarterly Category Leaders report helps business owners and decision makers to assess ITSM products by ranking the leading IT service…

Alloy Software Introduces Community Edition of Alloy Discovery Express

​​Alloy Software today unveiled the Community Edition of Alloy Discovery Express, a no-cost version of its leading network inventory solution for the SMB market. This release gives small and medium businesses the benefit of a high-quality tool that was previously…

Alloy Software Scores Double Awards for IT Service Management Software From a Popular Platform for SaaS Reviews

Alloy Software Scores Double Awards for IT Service Management Software From a Popular Platform for SaaS Reviews

Alloy Software continues to garner industry recognition with a pair of award victories from a leading analytical review platform. Alloy Navigator was reviewed and has been awarded the 2018 Great User Experience Award and 2018 Rising Star Award from FinancesOnline, a…

Alloy Software Makes Top 20 Most Affordable Help Desk Solutions

Alloy Software continued its ascent in the fourth quarter of 2018 by picking up its fourth industry award win of the year. Alloy Navigator has been recognized by Capterra, the leading online resource for business software buyers, as a Top 20 Most Affordable Help Desk Software product for…

Alloy Software Expands Knowledge Base With Microsoft Office Capabilities

Alloy Software confronts the challenges of knowledge management by tackling the topic of multi-format data silos, starting with the ability to incorporate content created in Microsoft Office seamlessly into its Alloy Navigator product line. The knowledge base resides at the heart of any successful IT organization for several important reasons. A central repository of technical solutions ultimately lowers support costs, increases the speed of on-boarding…

Alloy Software Wins Silver in 2018 Customer Sales and Service World Awards

Alloy Software today announced that its Sales and Technical Services teams have been named Silver Winners in the 13th Annual 2018 Customer Sales and Service World Awards for Customer Service Team of the Year in IT Operations. The Customer Sales…

Alloy Software Brings Relationship Mapping Into Express Solution

Alloy Software today introduced a new release of Alloy Navigator Express that brings enterprise features to an already insightful and support-oriented solution for small and medium-sized businesses.  Companies today have become more reliant upon the IT industry to deliver services in a competent and fiscally aware manner. The complexity of this essential…

Alloy Software Brings Infrastructure Clarity to IT

Alloy Software today rolled out a new release of Alloy Discovery, a network inventory solution that enables users to detect, diagnose and manage hardware and software assets. This new release is focused on increased security, reduced management and new ways to maximize the potential of IT professionals.  The complicated nature of today's business demands for full visibility of an…

Alloy Software Honored as a Gold Winner in the 7th Annual 2018 Consumer World Awards

Alloy Software has earned the prestigious Gold Consumer World Award for their leading ITAM/ITSM solution, Alloy Navigator Enterprise 8 in the category of Best Consumer Product or Service Excellence for companies of between 11-99 employees. Alloy Navigator Enterprise 8 is…

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