Simon Smallchua ( Simon Smallchua )

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18 Percent Increase in Preference From Social Customer Service Revealed in Upcoming  Webinar From SEEK & Lexer

18 Percent Increase in Preference From Social Customer Service Revealed in Upcoming Webinar From SEEK & Lexer

Lexer has announced an exclusive 45-minute long webinar in partnership with SEEK and Amazon Web Services. Mastering The Art of Frictionless CX features SEEK Social Media Marketing Manager Holly Arrowsmith and Lexer’s VP of Success Kristy Malik and will discuss…

75% of High Performing Brands Conduct Advanced Analytics, Study Finds.

The finding comes from the 2018 Data Culture Study, an industry report on the challenges marketers face in operationalizing data to improve the customer experience.  The report, published by Customer Data Platform, Lexer, has revealed high performing brands use data…

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