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Emenac Call Center Services

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1890 Louise Blvd. London Ontario n6g 5h1, Canada
London, Ontario - N6G 5H1 Canada
Phone: (226) 779-2834
Website: http://www.ecallcenterservices.com

Popular by the name, Emenac Call Center Services, the company is known for having an extraordinary infrastructure and equipment to support hindrance-free inbound, outbound and blended call center services. Our telephone lines are equipped with features such as power dialing, intelligent reporting and three way calling. We have a team of brand specialists and professional trainers who make sure every single caller is entertained in the best possible way. As far as the timing and equipment is concerned, ECCS tops that list with flying colors. Ranging from telemarketing and technical support to aftersales services and phone helpdesk services, ECCS specializes in providing all the required customer support services.

Our inbound call center services are equipped with amenities such as business hours call answering, overflow call handling, urgent call handling and afterhours phone answering services. Some of our specialties such as on-the-go agent monitoring, scheduled adherence, multiline phone handling and blended call center has resulted in 90% service level, 85% occupancy and 43% rise in customer retention. Our mission is to strengthen your relationships with your clients by provided them with the best call center services. Whether it’s an inbound call or an outbound call, our brand specialists always know the right things to say to your precious clients.

Is Your Firm Aware Of Hidden Potential Of Multichannel Customer Support Data Analysis?

Is Your Firm Aware Of Hidden Potential Of Multichannel Customer Support Data Analysis?

Emenac Call Center Services is one of the rare contact centers that has developed an internal software with capacity to analyze 100% of the voice and multichannel customer data. They claim that all this piled up customer data is a…

Call Center Blended System by Emenac Call Center Services

Call Center Blended System by Emenac Call Center Services

A new collaborative call center interface was introduced by Emenac Call Center System last year, initially for inbound callers so they can avoid the setbacks of multiple tiers of support and having to repeat the issue to every new agent.…

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