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IVR Technology Group

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IVR Technology Group offers a flexible range of services from self-service to white-glove account handling. The company's main solutions include call tracking and over the phone payment applications built in a platinum-grade security environment.

IVR Technology Group Receives World-Class NPS Score From Its Customers

IVR Technology Group, a leader in multi-channel business communications and payments by phone, text, web, chat and social messaging, today announces its world-class Net Promoter Score (NPS) of +83. The score is the result of a customer survey sent in…

IVR Technology Group Adds to Business Development Team

IVR Technology Group, a leader in multichannel business communications, is pleased to announce that Joshua Parrish has joined the team as a Business Development Manager to further develop IVR Tech Group’s growing portfolio of regional and national accounts. Before joining…

IVR Technology Group Announces Xteams: A Dedicated Omnichannel Contact Center for Small Teams

IVR Technology Group announced today the release of a new hosted omnichannel contact center solution priced for small to medium-sized businesses, Xteams. The new contact center product offers smaller companies a full suite of multi-channel features, such as chat, text, and…

IVR Technology Group Adds Pay by Chat and Social Media to Payment Technology Stack

IVR Technology Group announces today that the company has integrated pay by chat and pay by social media messaging to their popular Compass Payments Suite to increase the omnichannel experience for companies whose customers are looking for more options when…

IVR Technology Group Named a Value-Added Reseller for Leading Omnichannel Contact Center Platform, XCALLY

IVR Technology Group revealed today that they are an official value-added reseller, systems integrator, and secure hosting provider for the XCALLY Omnichannel Contact Center. The new partnership adds to IVR Technology Group's "full stack" of communications technologies and helps European…

IVR Technology Group Appoints Bill Irvine As Chief Marketing Officer

IVR Technology Group Appoints Bill Irvine As Chief Marketing Officer

IVR Technology Group continues its growth and recent hiring spree with the addition of Bill Irvine as Chief Marketing Officer to amplify the company's branding and marketing strategies. Bill Irvine has over 20 years of experience, having worked on B2B…

IVR Technology Group Recognized in Inc. 5000 List of Fastest-Growing Private Companies in America

IVR Technology Group Recognized in Inc. 5000 List of Fastest-Growing Private Companies in America

IVR Technology Group, a leader in multi-channel business communications, announced today that it has made the 2017 Inc. 5000 list of the fastest-growing private companies with a ranking of #3296. This is IVR Technology Group's first time being honored.IVR Technology…

Prestophone: The Next Generation Business Communications Platform from IVR Technology Group

Prestophone: The Next Generation Business Communications Platform from IVR Technology Group

IVR Technology Group, a provider of secure voice and text applications, announced today the launch of Prestophone, the first cloud-based voice platform that offers a full suite of advanced add-on technologies such as call tracking, pay by phone, interactive voice…

Argyle Technology Merges With IVR Technology Group

IVR Technology Group, a leader in secure voice and text applications, announced today that it has completed the merger of Argyle Technology Group, a custom solution provider based out of Buffalo, NY, that specializes in adapting, adopting and deploying existing…

IVR Technology Group Announces Participation In Amazon Partner Network

IVR Technology Group Announces Participation In Amazon Partner Network

IVR Technology Group, a secure voice solutions provider driving better customer interactions, announces today its participation in the Amazon Partner Network. The company is expanding its efforts in consulting, implementation, and add-on integration support for customers on Amazon Connect. Amazon…

IVR Technology Group Announces Merger With Phonologies

​​The merger will allow the companies to build a stronger professional services offering to serve the Americas, Europe, and Asia Pacific. Additionally, the robust Phonologies’ CCXML and VXML platform that powers over 20 million calls worldwide per day will become…

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