Newsroom of

Parlance Corporation

400 West Cummings Park Suite 2000
Woburn, Massachusetts - 01801 United States
Phone: 781-306-2325
Website: http://www.parlancecorp.com

With more than 15 years experience integrating innovative speech recognition and directory optimization solutions into existing or planned communications infrastructures, Parlance Corporation is helping a rapidly growing base of enterprise environments meet today’s demanding communications needs. The company’s flagship nameConnector speech-enabled call routing service and other communications and directory applications enable a range of financial and operational efficiencies while providing a high-quality user experience for customers and employees alike. Visit www.parlancecorp.com for more information.

New Study Examines The Challenges of Healthcare Switchboard Operators

Parlance, developers of innovative virtual agent and operator solutions for large enterprises, released a new White Paper today that examines the role of switchboard operators in healthcare. The paper looks at the many different call handling and non-call handling duties…

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