Newsroom of

Working Solutions

1820 Preston Park Blvd., Suite 200
Plano, TX 75093
Phone: 9729644800
Website: http://www.workingsolutions.com

With 20 years of success, Working Solutions is recognized for home-based contact center solutions by industry analysts Gartner and Ovum. Based in Plano, Texas, the company's U.S network has independent agents in 50 states.

Refreshed Brand Captures Company's Spirit

Refreshed Brand Captures Company's Spirit

After more than 20 years of contact center services, Working Solutions is evolving the look and feel of its well-established brand, dedicated to great customer experiences. “Our industry is ever-changing, especially over the last 14 years,” said Gail Rigler, chief…

Dallas Business Journal Recognizes Working Solutions CEO

Dallas Business Journal Recognizes Working Solutions CEO

Kim Houlne, chief executive of Working Solutions, will be among those honored at the Dallas Business Journal's (DBJ) 2017 Women in Business Awards.  An industry pioneer, Houlne founded her virtual contact center services company more than 20 years ago. In a…

Working Solutions Welcomes New Senior Vice President

Working Solutions Welcomes New Senior Vice President

As the new senior vice president of Business Development for Working Solutions, Troy Hesselgesser brings cross-industry insight in serving contact center clients and their customers. He has sold to companies such as Disney Studios, SpaceX and Toyota. Whatever the business,…

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

For the second year in a row—and distinguishing itself among more than 47,000 businesses—Working Solutions made the top 10 out of this year’s FlexJobs Top 100 companies offering the most “remote-friendly” opportunities. The 2017 annual ranking placed Working Solutions, a…

Want to Succeed in Business? Think Ketchup.

​​​​Building a business is a lot like getting ketchup out of a bottle. To succeed, you got to coax it, shake it, and even, “windmill” it. But once flowing, there’s no stopping it. Kim Houlne, president and chief executive of Working…

Working Solutions Chief Executive Kim Houlne Featured on KERA

​Working Solutions chief executive Kim Houlne will be featured on KERA’s CEO series as the company celebrates 20 years of leadership in on-demand workforce services. Houlne will be spotlighted at 7:30 p.m. Oct. 7 in an interview with Lee Cullum,…

Gartner Cites Working Solutions as a "Rising Star" Among Industry's Customer Management BPO Service Providers

Gartner, a leading advisory company, lists Working Solutions as a “Rising Star” for Customer Management business process outsourcing (CM BPO) among other respected industry leaders in its 2016 analysis of BPO services. Working Solutions—with its U.S. network of more than…

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