Press Release (ePRNews.com) - TEHRAN - Mar 04, 2019 - Nowadays, travel companies are competing to achieve higher levels of customer satisfaction with an accelerated pace. Which one of these competitors can overcome the others by providing services such as flight, hotel, and tour reservations through integrated communication with the best reservation systems in the world? Which one is equipped with a more powerful support team, and is striving to have the best response for its customers?
Eligasht Travel Company, one of the largest tour operators all around the world, especially in Middle East, has been among the biggest names of the industry during the past 19 years. Through these years, the activities carried out by this company has concluded the most cutting-edge infrastructures, highest level of standards, and a thorough team of call center representatives, a team made up of more than a hundred highly qualified representatives responding to every single need of passengers 24/7, which all have gained a remarkable level of customer satisfaction.
This gradual growth has resulted in the establishment of different worldwide branches, such as the ones in Istanbul and London, all solving passengers’ problems with the help of their 24/7 call center representatives.
Eligasht has highly invested in its call center specialists’ improvement; as a result, the efficiency of representatives’ responses are high.
With the evolution of the tourism industry, customers’ expectations have significantly increased, and it is important to find out which company has become more successful in this regard, based on the statistics? The customer satisfaction rates show a high level of compliance from Eligasht for world-class standards and passengers’ rights.
Observations of the activities show that the number of professional representatives plays a vital role in the success achieved by Eligasht, whose highly qualified experts are assisting customers with their problems and questions all around the world, 24/7.