Press Release (ePRNews.com) - LAUSANNE, Switzerland - Apr 20, 2016 - Exoscale today launched the public beta of its new hosted status page service. Called Runstatus, and at runstatus.com, it gives software as a service providers an easy to use hosted status dashboard to inform their users of planned maintenance and other service-affecting issues.
Built on technology used in Exoscale’s own service dashboard, Runstatus is free of charge for one year to anyone who signs-up during the public beta period. Providers using Runstatus can announce and provide updates on both scheduled maintenance and service incidents through the Runstatus API or web interface. The service’s status is then posted to the provider’s chosen Twitter account and to their own branded Runstatus dashboard.
Philipp Strube, Managing Director of Exoscale in Germany, explained the need for hosted status pages:
We’re used to web apps working 24/7 but things do go wrong. Providers also need to schedule maintenance from time-to-time. As a web app user, I know how frustrating it can be if something I rely on is unavailable and I don’t even know why. That’s why it’s essential that service providers communicate clearly with their users when there’s a service issue.
Runstatus makes it trivial for those service providers to post detailed, frequent updates on both scheduled and unexpected service interruptions. Rather than having to build their own status page, they can use Runstatus and spend their time building their business.
Pierre-Yves Ritschard, CTO of Exoscale, explained why they’d launched Runstatus:
Keeping users informed is the first thing any cloud service should do when something goes wrong. We want to help SaaS operators to focus on building their unique service, rather than having to build their own status page. So we turned Exoscale’s status page system into Runstatus as a way to help fellow cloud businesses.
After the public beta, Runstatus’ Simple plan will be charged at €5 per year. Soon Exoscale will add a Pro plan offering further functionality. The service is run outside Exoscale’s own network, in two separate locations and is managed by Exoscale’s new Berlin-based team.
Notes for editors
• Exoscale is a public cloud hosting provider with datacentres in Geneva and near Zurich, Switzerland. It provides virtual machines, object storage and DNS services aimed primarily at software-as-a-service providers. www.exoscale.ch
• Matthew Revell, Exoscale’s Director of Marketing, is available to provide further detail on +44-7970-377-071 or firstname.lastname@example.org. Exoscale CTO Pierre-Yves Ritschard is available for interview; please arrange by emailing email@example.com
Perhaps uniquely, anyone can check a service’s status from their computer’s command-line using the finger command.