Press Release (ePRNews.com) - LOS ANGELES - Mar 14, 2019 - Luminos Labs, a digital commerce solutions partner with risk mitigation as a focus, today announced it has been awarded an elite Specialization classification for Episerver Personalization, enhancing its visibility and viability among Episerver’s partner network.
Luminos Labs met strict, verified requirements including a minimum amount of Episerver Personalization live sites, employees who have finished Episerver’s editor course, customer case studies and the completion of Personalization site reviews. The Specialization is valid for one year but can be maintained by adding additional customer live sites annually and maintaining three live sites at a time.
With the Episerver Personalization Specialization, clients can feel confident in Luminos Labs’ ability to enable internal marketers with the power to provide contextual, relevant content and products to their customers across multiple channels building customer trust at each step of the purchase journey. Potential customers can identify Luminos Labs as an organization with deep implementation experience to call upon for their specific and unique business needs for Manufacturers, Distributors, and Retailers. Luminos Labs’ Specialization classification will appear as an additional “badge” in Episerver’s searchable Partner directory to the Premium Partner level already attained.
“Clients today expect to know their customers’ purchase habits, product preferences, and emotional motivations and how to take advantage of that information,” said Radu Munteanu, Founder & CEO of Luminos Labs. “Episerver Personalization helps give our clients the opportunity to increase key metrics like conversion rate, AOV, and overall digital revenue. We’re excited to add the Personalization Specialization to our other three specializations in Episerver Commerce, Episerver CMS and Episerver Digital Experience Cloud™.”
For Episerver, the Specialization program across five product lines (Episerver Digital Experience Cloud, Episerver CMS, Episerver Commerce, Episerver Campaign and Episerver Personalization) allows it to track customer satisfaction with Partners and monitor Partner capabilities to promote accordingly.
“Picking an implementation partner is about both capabilities and organizational fit,” said Dominic Citino, Vice President of Partnerships at Episerver. “When Episerver partners earn Specializations, they have demonstrated specific expertise in areas critical to overall customer success. Partners like Luminos Labs have the deep skills and experience to help customers reach the next stage of customer experience and organizational growth with the Episerver portfolio.”
About Luminos Labs
Luminos Labs is a digital commerce solution provider helping manufacturers, retailers, and distributors drive results. Focusing on KPIs and metrics like conversion rate, average order value, and digital revenue recognition, Luminos Labs is a trusted partner for their clients. From strategy & planning, design & UX, development & QA and beyond, Luminos Labs draws on 10 years of experience implementing Episerver, inRiver & OrderDynamics solutions.
Contact: Mike Zaruba
Director of Business Development, Luminos Labs
Episerver empowers digital leaders to easily create standout experiences for customers – everywhere they engage, and always with measurable business results. The Episerver Digital Experience Cloud™ unifies digital content, commerce, and marketing in one platform, including omnichannel solutions for smart personalization and intelligent campaigns. Founded in 1994, Episerver has offices in the US, UK, Sweden, Australia, Germany, Denmark, Finland, Norway, Poland, the Netherlands, Spain, South Africa, Singapore, Vietnam, and the UAE.
Director, Analyst and Public Relations, Episerver
Manager, Analyst and Public Relations, Episerver