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Black Book Market Research

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Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors,prospective software system buyers, and pharmaceutical manufacturers with client experience competitive analysis and purchasing trends.

Optum360 Rated #1 Revenue Cycle Solutions for Sixth Year: Best in Coding, RCM Tech & Outsourcing Services, Black Book Survey

Optum360 Rated #1 Revenue Cycle Solutions for Sixth Year: Best in Coding, RCM Tech & Outsourcing Services, Black Book Survey

Today, Black Book Research announced for the sixth consecutive year Optum360 has been named the leading vendor for Revenue Cycle Management Software Technology as well as the leading vendor for RCM Outsourcing solutions both in Hospital Chains, Systems, Corporations and…

CynergisTek Awarded Top Healthcare Cybersecurity Consultants, 2019 Black Book IT Advisory Outcomes Survey

​​Black Book Research announced the top information technology advisors and consultants as collected from nearly 700 healthcare providers and organizations in client experience and satisfaction. In total, 49 consultant firms received crowd-sourced evaluations from the polls conducted Q1 to Q3…

Healthcare Industry Clients Name the Top Rated Cybersecurity Solutions, Software and Services, Reveals Black Book™ Q3 2019 Survey

Healthcare Industry Clients Name the Top Rated Cybersecurity Solutions, Software and Services, Reveals Black Book™ Q3 2019 Survey

​​​Black Book Market Research LLC surveyed over 2,876 security professionals from 733 provider organizations to identify gaps, vulnerabilities, and deficiencies that persist in keeping hospitals and physicians proverbial sitting ducks for data breaches and cyber-attacks. 96 percent of IT professionals…

Healthcare Data Breaches Costs Industry $4 Billion by Year's End, 2020 Will Be Worse Reports New Black Book Survey

Healthcare Data Breaches Costs Industry $4 Billion by Year's End, 2020 Will Be Worse Reports New Black Book Survey

​​Black Book Market Research LLC surveyed over 2,876 security professionals from 733 provider organizations to identify gaps, vulnerabilities and deficiencies that persist in keeping hospitals and physicians proverbial sitting ducks for data breaches and cyberattacks. 96% of IT professionals agreed with…

Black Book Names Nuance as #1 End-to-End Coding, CDI, Transcription & Speech Recognition Technology Solution for Seventh Consecutive Year

Black Book Names Nuance as #1 End-to-End Coding, CDI, Transcription & Speech Recognition Technology Solution for Seventh Consecutive Year

Black Book Research announced Nuance Communications has once again been named the leading vendor for End-to-End Healthcare Coding, Clinical Documentation Improvement, Transcription and Speech Recognition Technology. The performance results emerge from 3,300 survey responses from 278 hospitals and 1,889 physician…

Black Book™ Announces Top Client-Rated Software and Services Vendors for Coding, Clinical Documentation Improvement and Health Information Management

Black Book™ Announces Top Client-Rated Software and Services Vendors for Coding, Clinical Documentation Improvement and Health Information Management

​Black Book™ surveyed 3,300 healthcare organizations including over 1,600 coding professionals, to determine the top-performing vendors among in-demand computer-assisted coding, clinical documentation improvement software, speech recognition, transcription systems and outsourced coding services, and to assess the gaps and urgencies of…

2019 Black Book Advisory Survey: Bluetree Network Earns Top Strategy, Implementation & Support Consultants Rating Among Epic Systems Users

2019 Black Book Advisory Survey: Bluetree Network Earns Top Strategy, Implementation & Support Consultants Rating Among Epic Systems Users

​​​Black Book Research announced the top health system, hospital and physician organization consultants, as collected from nearly 1,600 Epic Systems users in advisory outcomes, client experiences and satisfaction. Bluetree Network Inc, based in Madison, Wisconsin was rated highest among the…

CareAllies Earns Top Value-Based Care Consultants Rating, 2019 Black Book Physician Practice Advisory Survey

CareAllies Earns Top Value-Based Care Consultants Rating, 2019 Black Book Physician Practice Advisory Survey

Black Book Research announced the top physician practice and medical organization consultants, as collected from nearly 2,600 providers in advisory outcomes, client experiences and satisfaction. In total, 41 consultant firms received crowd-sourced evaluations from the polls conducted in Q1 to…

Slow March Towards Value-Based Payments Allows CFOs to Implement Analytics Solutions Now to Fix Weaknesses in Revenue Cycle

Slow March Towards Value-Based Payments Allows CFOs to Implement Analytics Solutions Now to Fix Weaknesses in Revenue Cycle

​​​According to the recent Black Book Research, health care CFOs, ​the majority of system finance executives (76%), anticipate dedicating at least 10 percent or more of their 2020 technology budgets to predictive RCM analytics.    "As fiscal pressures continue to build across the…

Argos Health Rated Highest in Client Satisfaction for Complex Claims Solutions, 2019 Black Book Healthcare CFO Survey

Argos Health Rated Highest in Client Satisfaction for Complex Claims Solutions, 2019 Black Book Healthcare CFO Survey

 ​Black Book Market Research LLC’s annual poll of over 1,110 CFOs, financial management and business office solution users evaluating customer satisfaction with enterprise complex claims management vendors revealed that Argos Health had achieved top client experience and product loyalty user scores.…

Value-Based Care Modeling Drives Meteoric Demand for Contract Management Tools per Black Book's CFO Survey, Axiom by Kaufman Hall Rated Top Solution

Value-Based Care Modeling Drives Meteoric Demand for Contract Management Tools per Black Book's CFO Survey, Axiom by Kaufman Hall Rated Top Solution

​​​Black Book Market Research LLC’s annual poll of 1,275 CFOs, financial management and business unit software users evaluating healthcare provider contract management solutions revealed that Axiom by Kaufman Hall had achieved top client experience and product loyalty user scores over the…

Kaufman Hall Earns Top Advisory Firm Ratings for Financial Planning and Strategic Consulting, 2019 Black Book CFO Survey

Kaufman Hall Earns Top Advisory Firm Ratings for Financial Planning and Strategic Consulting, 2019 Black Book CFO Survey

Black Book Research announced the top information technology advisors and consultants as collected from nearly 2,000 healthcare providers and organizations in client experience and satisfaction. In total, 130 consultant firms received crowd-sourced evaluations from the polls conducted Q4 2018 to Q2 2019.…

Axiom by Kaufman Hall Rated Highest in Client Satisfaction for Enterprise Business Decision Support and Cost Accounting Solutions, 2019 Black Book Survey

Axiom by Kaufman Hall Rated Highest in Client Satisfaction for Enterprise Business Decision Support and Cost Accounting Solutions, 2019 Black Book Survey

​Black Book Market Research LLC’s annual poll of 1,140 CFOs, financial management and business unit software users evaluating over three dozen healthcare cost accounting and business decision support vendor solutions revealed that Axiom by Kaufman Hall had achieved top client experience…

Black Book™ 2019 Chief Financial Officer Survey Reveals Growing Collaboration With Chief Information Officers

​​Black Book™ surveyed nearly 1,600 hospital and health system Chief Financial Officers, Vice Presidents of Finance and RCM, Controllers, Business Office Managers, Staff, Consultants and Directors to spot trends, collect insights and assess the gaps and urgencies of financial technology…

Black Book Charts a Future Course for the Healthcare CFO

Black Book Charts a Future Course for the Healthcare CFO

​​In total, 484 hospitals and inpatient organizations and 713 physician groups were represented in the sweeping Q1-Q2 2019 series of financial management polls. Black Book™ surveyed nearly 1,600 hospital and health system Chief Financial Officers, Vice Presidents of Finance and…

Digital Transformation Investment Critical to Health Systems Survival, Says Senior Financial Leadership in Black Book Study

Digital Transformation Investment Critical to Health Systems Survival, Says Senior Financial Leadership in Black Book Study

​​Black Book™ surveyed nearly 1,600 hospital and health system Chief Financial Officers, Vice Presidents of Finance and RCM, Controllers, Business Office Managers, Staff, Consultants and Directors to spot trends, collect insights and assess the gaps and urgencies of financial technology…

Black Book™ 2019 CFO Reveals Value-Based Care, Profitability and Consumerism Demand a New Breed of Financial Technology Leadership

Black Book™ 2019 CFO Reveals Value-Based Care, Profitability and Consumerism Demand a New Breed of Financial Technology Leadership

​​Black Book™ surveyed nearly 1,600 hospital and health system Chief Financial Officers, Vice Presidents of Finance and RCM, Controllers, Business Office Managers, Staff, Consultants and Directors to spot trends, collect insights and assess the gaps and urgencies of financial technology…

Black Book™ Announces Top Client-Rated Software and Services Vendors for Achieving Financial Digital Transformation

Black Book™ Announces Top Client-Rated Software and Services Vendors for Achieving Financial Digital Transformation

​The highest rated vendors in customer satisfaction and client experience are announced by Black Book Research in 20 specific categories of financial digital transformation. Black Book™ surveyed nearly 1,600 hospital and health system Chief Financial Officers, Vice Presidents of Finance and…

Emerging Trends Reshaping Healthcare Technology Support, Black Book Research

Emerging Trends Reshaping Healthcare Technology Support, Black Book Research

​Supporting an evolving, complex  technology stack along with the needs of both internal and external customers is not easy for IT vendors.  Automation and artificial intelligence will redesign the way in which tech support firms function and the result is…

Black Book: More Than a Quarter of U.S. Hospitals Still Lack Feasible RCM Solutions, Despite Overwhelming Evidence of Their Positive Impact

Black Book: More Than a Quarter of U.S. Hospitals Still Lack Feasible RCM Solutions, Despite Overwhelming Evidence of Their Positive Impact

According to a recent Black Book survey, 26% of all U.S. hospitals still do not have a viable, effective Revenue Cycle Management (RCM) solution in place, despite all the evidence of their positive impact on revenue, bottom line and efficiency.…

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