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With over 200 clients globally, BlackBeltHelp provides wide range of Product and Services to improve Help Desk administration and end user experience.

Help Desk Products:

BlackBeltHelp Artificial Intelligence
Artificial Intelligence for IT
Artificial Intelligence for Enrollment
Artificial Intelligence for Financial Aid
BlackBeltHelp Classroom Emergency App
BlackBeltHelp Chatter® – LIVE Chat Support Software
BlackBeltHelp Lexicon® – Knowledge Management and Insta Alerts Software
BlackBeltHelp Password Manager
BlackBeltHelp SF1 – Incident Management Mobile App
BlackBeltHelp Mobile App – Help Desk Mobile App
BlackBeltHelp Single Sign-on Solution
Help Desk Services:

By Department

Help Desk
Managed Services
Student Services
Financial Aid
Admissions and Enrollment
Retention Services
By User type

Traditional Resident Students
Commuter Students
Distance Learning Students
Continuing Education Students

Our operation center is located in Cleveland, Ohio, U.S.

California Community Colleges Technology Center Selects BlackBeltHelp for Help Desk Service

The California Community Colleges (CCC) Technology Center has selected BlackBeltHelp, to support its objective of receiving high quality centralized help desk services for CCC system-wide software applications. BlackBeltHelp will replace the existing help desk provider and provide help desk support…

BlackBeltHelp Launches AI for Higher Education to Automate Over 50% of IT Help Desk

BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to Automate Over 50% of IT Help Desk Support.Problem StatementTechnology and student services play a pivotal role in higher…

Middlesex Community College Selects BlackBeltHelp for 24×7 Technology Help Desk Support!

BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Middlesex Community College. With the new partnership, Middlesex Community College will provide IT support when on-campus staff is out for the night, weekend, or…


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