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Incident IQ

From help ticketing to IT asset management and beyond, the Incident IQ platform is transforming the way school districts provide and manage services.

Incident IQ Announces Enhanced Jamf School Integration to Help K-12 IT Teams More Effectively Manage Student Devices

Incident IQ Announces Enhanced Jamf School Integration to Help K-12 IT Teams More Effectively Manage Student Devices

Incident IQ, the service management platform built for K-12, announced the release of an enhanced MDM integration with Jamf School, available for K-12 school districts using Incident IQ and Jamf School to manage district assets. The integration has been enhanced…

Incident IQ Releases New App to Help K-12 School Districts Manage Fees, Fines and Payments

Incident IQ Releases New App to Help K-12 School Districts Manage Fees, Fines and Payments

Incident IQ, the service management platform built for K-12, announced the release of Fee Tracker — an app that allows IT teams to conveniently track school-related fees and payments directly from the Incident IQ platform.Key features of Fee Tracker:IT staff…

Incident IQ Forms iiQ Technology Leadership Council to Accelerate Innovation in K-12 Service Management

Incident IQ Forms iiQ Technology Leadership Council to Accelerate Innovation in K-12 Service Management

Incident IQ, the service management platform built for K-12,  has announced the formation of the iiQ Technology Leadership Council. Composed of district technology leaders from across the country, the council was created to provide insight into the unique support challenges…

Incident IQ Releases Support Messenger to Streamline Communications for K-12 IT Support Teams

Incident IQ Releases Support Messenger to Streamline Communications for K-12 IT Support Teams

Incident IQ, the service management platform built for K-12, announced the release of Support Messenger — an integrated tool for IT teams to directly message with teachers and students about tech support issues. Using Support Messenger, IT teams can easily start message…

Incident IQ Announces the Release of Support Scheduler

Incident IQ Announces the Release of Support Scheduler

Incident IQ, the service management platform built for K-12,  announced the release of Support Scheduler — a simple way for IT teams to schedule help sessions with teachers and students, available now as a premium app for districts using Incident…

Incident IQ Announces the Release of iiQ Facilities

Incident IQ Announces the Release of iiQ Facilities

Incident IQ, the service management platform built for K-12, announced the release of iiQ Facilities — the facilities maintenance solution designed exclusively for K-12 school districts.Featuring the same award-winning technology found in Incident IQ's asset management and help desk software, iiQ…

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