Loway announces QueueMetrics call center suite version 17.06
QueueMetrics suite collects Asterisk data and generates analytical reports for over 150 metrics, covering the four key categories of call center effective management: Reporting, Supervisor page, Agent page and Quality assessment.Release 17.06 introduces major new features and represents a significant…
Loway Switzerland announces new partnership with Yeastar for S-Series VoIP PBX integration with Que
Loway Switzerland, provider of solutions for Asterisk call-centers, is glad to announce a new partnership with Yeastar, leading company in development and manufacturing of IP-PBX, VoIP gateways and solutions for enterprise communication.This integration provides professionals with a top notch solution…
Loway announces the WombatDialer Certification Training Program
Learn the essentials of WombatDialer predictive dialer with Loway new training courses. Certification is included and the course is available in English or Spanish language.The WombatDialer training is designed to guide attendees through creation of unlimited calling number campaigns with…
Loway Switzerland announces a new webinar series dedicated to WombatDialer for Asterisk call-center
Loway Switzerland, worldwide leading provider of solutions for Asterisk PBX call-centers, is glad to announce a new webinar series dedicated to its predictive dialer: WombatDialer.In today's call-center market brands have many options for driving sales results that were not available…
Loway announces QueueMetrics Suite for Asterisk Training Courses
QueueMetrics courses for call-centers professionals are an opportunity to enhance knowledge and skills in the various themes covered by a team of expert trainers. Subjects include everything from administrative and supervising functionalities in a call-center to agents management essentials and…