NWA Insurance Provider Uses Technology to Maximize Customer Experience

Press Release (ePRNews.com) - FAYETTEVILLE, Ark. - Aug 17, 2018 - G&G Independent Insurance (G&G), a full service, independent insurance agency located in Fayetteville, Ark., utilizes technology and a range of systems with the purpose of optimizing their customer service and providing excellent client support.

The agency incorporates multiple customer relationship management (CRM) platforms, including: FreshDesk, EZLynx and Infusionsoft. The team also conducts business via eSignatures for paperless signing. The medley of technological services enables G&G to be more responsive and diligent with their customers and allows the team to create a seamless, easy process for their customers.

The agency was founded in April of 2014 by husband and wife, Jordan and Corie Greer. Since then, G&G has experienced tremendous growth; housing experts in the financial, insurance and real estate industries. The vision of the agency is to continually strive toward their mission of providing “Exceptional Experiences Always, In All Ways” and each associate is responsible for exceeding client expectations in every interaction.

“It’s easy to make this statement,” Jordan Greer said, “but the execution is extremely difficult. In order to achieve this goal, our culture has to empower our associates to not be afraid to try new things, to make mistakes, learn from those mistakes and innovate.”

More than 10 percent of new home purchases in Northwest Arkansas are referred to G&G for coverage. New home buyers don’t have to shop around for the best coverage or rates because G&G handles that for them, allowing home buyers to focus on enjoying their new home.

G&G represents more than 50 insurance carriers ranging from big-brand companies like Progressive and MetLife to smaller niche brands suited for specific customer types. This is important because every company has a specific target market, so G&G is able to provide multiple options for new home buyers. By representing so many different carriers, G&G is able to partner home buyers with the company that will offer them the best coverage at the best price.

The professionals at G&G work with regional mortgage lenders, real estate agents, financial advisors and accountants to provide fully assimilated insurance coverage that embraces the individual needs of each client. G&G provides matchless protection in auto insurance, home insurance, life insurance, flood insurance, commercial insurance, motorcycle insurance and more to the Fayetteville, Springdale, Rogers and Bentonville communities.

The agency intends on continually seeking out technology and user-experience design options, to better serve their clients.


G&G Independent Insurance is a full-service independent insurance agency located in Fayetteville, Ark. G&G was founded, and is operated, with a commitment to providing clients the best possible protection, at the most affordable price. G&G offers a wide variety of coverage including: auto insurance, home insurance, motorcycle insurance, flood insurance, life insurance, commercial insurance and more. With a dedication to their clients, G&G Independent Insurance provides a local, comprehensive approach to every insurance need.

To learn more, please visit www.gg-insurance.com.

Source : G&G Independent Insurance
Business Info :
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