Press Release (ePRNews.com) - IRVINE, Calif. - Sep 03, 2019 - Persimmony Software, a leading software developer, marketer, and distributor for government health and human services programs, announces it has partnered with Synoptek to provide help desk support to its customers and internal system users.
The addition of Synoptek expands Persimmony’s technical support offerings by providing additional agents trained to help with the challenges of routine IT support issues and facilitate agencies’ use of Persimmony’s case-management application.
“We’re excited to work with Synoptek because they share our goal of providing the service our customers deserve,” says Maureen Tierney, Persimmony’s Chief Operating Officer. “The Synoptek team is familiar with the agency landscape, so they know how critical it is for our agency partners to get any issues resolved quickly and accurately.
“We look forward to expanding our relationship over time to align with Persimmony’s continued expansion in the case-management arena,” Tierney added.
About Persimmony International
Since 2002, Persimmony Software has revolutionized case management and nursing care software as the nation’s leading software developer, marketer, and distributor. Persimmony Software, whose portfolio of cloud-based products includes Electronic Case Management (ECM), Targeted Case Management (TCM), and other solutions, is trusted and endorsed by public health and human services departments, California First 5, Nurse-Family Partnership, and other programs dedicated to the public good. Persimmony creates a central repository for program data, consistently maintains audit-ready status, and provides an efficient pathway to federal reimbursement funds.
Synoptek, headquartered in Irvine, California, has more than 700 employees serving clients worldwide. They have been recognized as one of the Top 100 Cloud Services Providers by Talkin’ Cloud and one of the Top Managed Services Providers by MSPMentor, in addition to other honors from Inc. Magazine, Deloitte, and others. Synoptek is genuinely committed to their customers’ success.
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