Press Release (ePRNews.com) - O'FALLON, Mo. - Sep 23, 2019 - RPMC Lasers Inc, the leading distributor of solid-state lasers in North America, is proud to announce multiple full-time job openings at their new facility in O’Fallon, MO. RPMC has seen been rapidly expanding their capabilities to support its fast growth rate and ensure the highest levels of customer support. This growth has led to their expansion and move to their new 6,000 square foot facility in December of 2018 and the addition of several new technical and administrative team members. As part of this expansion process, RPMC Lasers is now looking to grow its customer support team in the following areas.
The service manager’s primary job function will be to perform hands-on testing of incoming lasers and laser equipment and offsite product installations, in addition, they will be responsible for providing the customer with knowledgeable pre-sale and post-sale technical support. The ideal candidate will have an associate’s degree or higher in laser or electronics technology, with a minimum of 5 years of field technical service experience. A proven track record of customer service or sales experience is a plus, particularly in laser technology, and a candidate must be willing to travel approximately 25% of the time. Travel will be primarily domestic, but some international travel may be required as well.
The market/application specialist will be responsible for conducting market studies identifying potential customers for products or services, provide sales support for applications and technical questions, and prepare and deliver technical presentations. A candidate must have a detailed technical understanding of how laser technologies are used in the following key markets: defense, industrial, life science, and medical. The ideal candidate will have a bachelor’s degree or higher in engineering, physics, or related technical field, with a minimum of 5 years of laser sales or customer service experience and be willing to travel up to 25% of the time.
The salesperson will focus on our DPSS and fiber lasers and amplifiers and laser and laser diode modules in the IR, UV and visible wavelengths. In addition to their pure sales responsibilities, laser sales staff are also expected to assist customers with front line application support and product installation support as well as prepare and deliver technical presentations to prospective customers. The ideal candidate will have an associate’s degree or higher in laser or electronics technology, as well as previous technical sales experience in the optoelectronics industry. The laser sales staff are responsible for achieving sales targets and maintaining a high level of customer satisfaction. The position requires a motivated self-starter who is goal orientated and willing to travel a minimum of 25% of the time.
“We are excited to be adding new staff, allowing us to serve the laser community better,” said Shawn Smith Vice President of Sales, “especially our new service manager position, which will improve our in-house testing and after-sales service and support capabilities, which will lead to reduced delivery times for our customers.” Marketing Manager Abigail Bauer went on to add “RPMC is dedicated to providing the community with, not just lasers products, but also a go-to resource for the most up to date technical, product, and applications knowledge. As such, we are excited to expand our ability to not only provide high-quality application support for our current customers but also identify up and coming markets which could benefit our wide range of laser technologies.” RPMC Lasers is offering competitive compensation packages for all of these positions which including vacation days and a 401k retirement plan.
If you are interested in joining our team, please submit your resume for consideration at email@example.com. Additional information, including detailed job descriptions, are posted online at https://blog.rpmclasers.com/job-posting-apply-today. As this expansion continues, there will be further opportunity for more and more team members to join the team, so feel free to visit the website regularly for additions and updates.
About RPMC: RPMC Lasers Inc (founded in 1996) is the leading laser distributor in North America. We are an OEM supplier working with the technology leading laser manufacturers from the U.S. and Europe. RPMC supports the Industrial, Medical, Military, and Scientific markets. RPMC offers diode lasers, laser modules, solid-state lasers and amplifiers, ultra-short pulse lasers, microchip lasers, and fiber lasers and amplifiers. In addition, we offer a wide range of custom solid-state lasers and laser diode subsystems.
RPMC Lasers, Inc.