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customer satisfaction Press Releases

Marathon Changes Name to Reflect Expanding Customer Base

Marathon Changes Name to Reflect Expanding Customer Base

Marathon Bank, formerly known as Marathon Savings Bank, recently changed its name to better align with the company’s expanding services and goals and to accommodate its growing customer base. Marathon Bank previously defined its focus around retail and mortgage banking…

Black Book Research Named to Inc. 5000 List for Second Year in a Row

Inc. Magazine has announced that Black Book Market Research LLC, a leading provider of healthcare industry research, has been ranked in 511th place on the 37th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. The list…

Berlin Packaging Extends Unrivaled 99-Plus Percent On-Time Delivery Streak for Its Packaging Products

Berlin Packaging, the leading full-service supplier of plastic, glass and metal containers and closures, has achieved 99-plus percent on-time delivery every month for 14 consecutive years. The company’s quantifiable commitment to operational excellence allows their customers to benefit from supply chain…

Ranked #1 in Dealer Satisfaction

Dealer eProcess has received the "Highest Rated" SEM – Paid Search Award in the eighth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2018 National Automobile Dealers Association (NADA) Convention & Expo. Dealer eProcess…

ANEXIO Named One of the 30 Fastest Growing Private Companies to Watch

ANEXIO Named One of the 30 Fastest Growing Private Companies to Watch

ANEXIO, the leading “Desktop to Data Center” infrastructure-as-a-service company, today announced that is has been named one of the 30 fastest-growing private companies to watch of 2017 by Silicon Review. ANEXIO was selected for this recognition, in part, based on…

Slaask — the Customer Service App for All Slack Users — is Strengthening Its Commitment to Large Enterprises

Slaask — the Customer Service App for All Slack Users — is Strengthening Its Commitment to Large Enterprises

Slaask (backed by Stephen Kaufer, Co-Founder and CEO of TripAdvisor) is strengthening its commitment not only to fast-growing SMBs such as TeamLeader and MorningCroissant, but also to large enterprises such as the United Nations, PETA, and Care, with a number of important milestones outlined below. Slaask and Slack are working…

Pulse of the City News Honors Repeat and First-time Customer Satisfaction Award Winners

Pulse of the City News announces its most recent Pulse Customer Satisfaction Award winners, including consecutive-year winners and a first-time recipient.In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those…

City Beat News Honors 2017 Spectrum Award Winners for Outstanding Customer Service

City Beat News (CBN) has announced the latest recipients of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, and the winners are all consecutive winners representing a host of industry segments, including salons, staffing agencies, chiropractic and…

What's In A Name? 'Customer Satisfaction' Says It All

What's In A Name? 'Customer Satisfaction' Says It All

Ask Dr. Gary S. Goodman, President of Customersatisfaction.com, where the value is in his URL, and you'll hear some interesting answers."Well, for one thing it is really a kingmaker," he says.Pointing to his frequent expert appearances on CNBC and in…

City Beat News Awards Repeat Winners for Achieving Excellence in Customer Satisfaction

City Beat News (CBN) has announced the latest recipients of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, and the winners represent a host of industry segments, including retail, restaurant, salons, automotive and dental.In partnership with The…

City Beat News Honors First-time and Repeat Winners of its Spectrum Award for Customer Satisfaction

City Beat News (CBN) has announced the latest recipients of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, and the winners represent a host of industry segments, including medical, retail and insurance.In partnership with The Stirling Center…

Pulse of the City News' Recent Customer Satisfaction Award Winners Earn the Highest Rating

Pulse of the City News announces its most recent Pulse Customer Satisfaction Award winners for outstanding customer satisfaction, and several companies take the top spot with 5-star ratings.In affiliation with The Stirling Center for Excellence, Pulse of the City researches…

City Beat News Awards 5-star Spectrum Award Winners in the Dental Industry

City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, including several businesses in the dental field.In partnership with The Stirling Center for Excellence, CBN recognizes these companies for…

City Beat News Awards 5-star Spectrum Award Winners for Outstanding Customer Satisfaction

City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, including first-time and repeat honorees.In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an…

Repeat Winners Stand Out Among Pulse of the City News' Recent Customer Satisfaction Award Honorees

Consecutive-year winners top the list of Pulse of the City News' most recent honorees for outstanding customer satisfaction.In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide…

LaCantina Doors Wins 2017 Pulse of the City News Customer Satisfaction Award

LaCantina Doors Wins 2017 Pulse of the City News Customer Satisfaction Award

Earning its second straight 5-star customer satisfaction rating from Pulse of the City News, LaCantina Doors has once again received the prestigious Pulse of the City News Customer Satisfaction Award for providing outstanding customer service.Pulse of the City News is…

Pulse of the City News Awards 2017 Customer Satisfaction Winners

The most recentPulse of the City News honorees for outstanding customer satisfaction include consecutive-year Pulse Award winners, all of whom have received the highest possible rating of 5 stars.In affiliation with The Stirling Center for Excellence, Pulse of the City…

City Beat News Honors 2017 Spectrum Award Winners for Outstanding Customer Satisfaction

City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction, and the businesses range from salons to dentists and more.In partnership with The Stirling Center for Excellence, CBN recognizes these companies…

Berman INFINITI Chicago Named Illinois #1 INFINITI Dealer of the Year!

Berman INFINITI Chicago Named Illinois #1 INFINITI Dealer of the Year!

DealerRater Recognizes Berman INFINITI Chicago with a Consumer Satisfaction Award. Berman INFINITI Chicago is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews.Berman INFINITI Chicago has been awarded a 2017…

Testimonial Builder App Passes 500 Downloads

Testimonial Builder App Passes 500 Downloads

​Testimonial Builder, the premier mobile app for filming and syndicating video reviews, recently surpassed the 500-download threshold.  The iPhone and Android versions of the app debuted at NADA earlier this year, and have been embraced by the automotive industry. Digital…

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