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Customer Service Press Releases

Support Driven Launches SDX Portland: First Conference Dedicated to Developing Customer Support Skil

Support Driven (https://supportdriven.com/), a diverse, hands-on community of customer support professionals, is proud to announce its inaugural Support Driven Exposition, SDX Portland, on Saturday, July 22nd.  Presented by Help Scout (https://www.helpscout.net/), the leading  provider of customer support service and software,…

Deb Jordan of Shamrock Financial Corporation Named RAPV Affiliate of the Year

Deb Jordan of Shamrock Financial Corporation Named RAPV Affiliate of the Year

Shamrock Financial Corporation is pleased to announce that Deb Jordan, Senior Loan Officer, has been named the Realtor Association  of Pioneer Valley (RAPV) Affiliate of the Year.The RAPV is a professional trade group that strives to create a unified voice…

Family Rentals Joins the Luxury Concierge Network

Family Rentals Joins the Luxury Concierge Network

Family Rentals, a leading guest services and rentals provider in South Florida, is excited about their partnership with the Luxury Concierge Network. The Luxury Concierge Network (LCN) is an organization that builds bridges between concierge professionals from luxury residences, and…

Slaask — the Customer Service App for All Slack Users — is Strengthening Its Commitment to Large Enterprises

Slaask — the Customer Service App for All Slack Users — is Strengthening Its Commitment to Large Enterprises

Slaask (backed by Stephen Kaufer, Co-Founder and CEO of TripAdvisor) is strengthening its commitment not only to fast-growing SMBs such as TeamLeader and MorningCroissant, but also to large enterprises such as the United Nations, PETA, and Care, with a number of important milestones outlined below. Slaask and Slack are working…

Execs In The Know Hires Errol Greene as Vice President

Execs In The Know, a global network of customer experience professionals, is pleased to announce the recent hire of Errol Greene, who joins the EITK team as Vice President. Within this role, Greene will be responsible for a variety of…

IBIS Airlines' Disruptive Low Cost Model with its targeted customer segmentation for fulfilling different traveler's needs is filling the air-ways

IBIS Airlines' customer segmentation and focused revenue centers and strategic commercial partnerships ensure economic advantages for the startup airline over other low-cost airlines with their add-on fees."There's great enthusiasm and belief in the ultimate success of this high-flying venture" said…

Outsourcer Ventrica announces investment in additional site

Outsourcer Ventrica announces investment in additional site

Outsourced customer contact centre,Ventrica (http://www.ventrica.co.uk) has announced plans for extra capacity at a new site in Southend that will generate at least 400 new positions, growing its workforce to circa 800 staff in the next 2 years.  The new 14,000sq.…

Glenwood Hot Springs Employee Honored as a 2017 Exceptional Frontline Tourism Worker by the Colorado Tourism Office

Glenwood Hot Springs Employee Honored as a 2017 Exceptional Frontline Tourism Worker by the Colorado Tourism Office

The Colorado Tourism Office (CTO) honored Trish Pickett and 11 others as part of National Travel and Tourism Week. Each person recognized as an Exceptional Frontline Tourism Worker has a history of going the distance to ensure that visitors have…

Steve Fryer, Former Disney Guest Services Exec, Named President of CX Opportunity

Steve Fryer has been named President of CX Opportunity, LLC, a premier customer service consulting studio with expertise in creating high-value customer experiences for online and storefront retailers as well as any enterprise with public-facing applications.  Fryer, a Harvard Law…

Contact Gmail Customer Service For Your Login Issues

Gmail customer service is well-known across the world for the most efficient work. The technical; support of Gmail solve all the issues the users are having regarding the Gmail account.Gmail is also one of the most popularly used emailing service…

Pulse of the City News Awards 2017 Customer Satisfaction Winners

The most recentPulse of the City News honorees for outstanding customer satisfaction include consecutive-year Pulse Award winners, all of whom have received the highest possible rating of 5 stars.In affiliation with The Stirling Center for Excellence, Pulse of the City…

London to Host Customer Experience Management Summit

Over the two days, the event will give you in-depth looks into the main drivers and challenges faced by brands & retailers when it comes to Customer Experience, through case studies, interactive sessions & panel discussions, led by industry experts.The…

CustomersFirst Now, LLC Launches CFN Insight™, a SaaS-based Customer Journey Mapping Software

CustomersFirst Now, LLC (CFN), a leader in Customer Experience (CX) Program implementation, has released CFN Insight™, a ground-breaking Customer Journey Mapping software that drives internal actions, and leads to Customer Delight and financial improvements.CFN Insight is a SaaS-based business management…

Customer Management Executives From Square & Petco Join Execs In The Know 2017 Corporate Advisory B

Execs In The Know, advocates for the Customer Experience Executive, have announced two new additions to their 2017 Corporate Advisory Board. Nate Rosenthal, Head of Customer Support at Square and Jodi Watson, SVP Petco Direct and acting Chief Marketing Officer…

Servion to showcase latest versions of its CX Platforms at Customer Contact Week 2017

Servion to showcase latest versions of its CX Platforms at Customer Contact Week 2017

Servion Global Solutions, a global Customer Experience Management specialist, today announced that it will showcase the 2017 version of its CX Platforms at the Customer Contact Week Conference and Expo, Novotel London West in UK, to be held 20th -…

Announcing the 2016 International Service Excellence Award Winners

Leading service providers globally, organizations and individuals, are awarded for service excellence with an International Service Excellence Award.The Customer Service Institute of America (CSIA) is the body delegated by International Council of Customer Service Organizations (ICCSO) to manage the International…

British American Auto Care Earns Esteemed 2016 Angie's List Super Service Award

British American Auto Care has earned the home service industry's coveted Angie's List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.This achievement is particularly significant…

Convergent Outsourcing Announces New Philippines Contact Center

Convergent Outsourcing Announces New Philippines Contact Center

Convergent Outsourcing, Inc., one of America's largest, global business process outsourcing companies, is announcing the grand opening of a new age customer contact center in the Megaworld Business District of Iloilo City, Philippines.Located directly across from the Iloilo City Convention…

Bill Gosling Outsourcing Named to Deloitte's Canada's Best Managed Companies List

Bill Gosling Outsourcing Named to Deloitte's Canada's Best Managed Companies List

Bill Gosling Outsourcing has been named to Deloitte LLP’s Canada’s Best Managed Companies list for the eighteenth consecutive year, retaining its “Platinum Status.” Bill Gosling Outsourcing was named to the list due to emphasis on three areas: employee engagement, which…

Sharpen is One of the Best Places to Work in Indiana

Broad Ripple-based contact center software company Sharpen has been recognized by the Indiana Chamber of Commerce as one of the 100 companies that made the 2017 Best Places to Work in Indiana.Best Places to Work in Indiana is a survey…

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