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IVR Press Releases

VoiceIt's API 2.0 Release

VoiceIt's API 2.0 Release

VoiceIt is excited to announce the release of API 2.0, the next generation of multi-modal biometric services. VoiceIt has been a trailblazer in the voice biometric field since providing the industry’s first online voiceprint portal with cloud-hosted services in 2007. Along this journey, VoiceIt…

Datatel Announces IVR Payment Solutions Designed Specifically for Medical Billing and RCM Companies

Datatel Announces IVR Payment Solutions Designed Specifically for Medical Billing and RCM Companies

Datatel Communications Inc., a leader in IVR Payments today announced  Datatel’s suite of Pay-By-Phone solutions designed specifically for Medical Billing and RCM companies. Datatel’s Automated IVR Payments (Pay-By-Phone) enables Medical Billing and RCM companies to process patient bill payments 24/7 over the telephone, reduce operational costs, ease the…

Ecosmob Announce Automated Ticketing System IVR Solution Development

Ecosmob announced launch of automated ticketing system IVR solution (https://www.asteriskservice.com/solutions/automated-ticketing-ivr-system) development services for various verticals such as train, flight, bus, cab, taxi, movie, support centers and others. Ecosmob IVR ticketing system development services will change the dynamics of IVR usage…

New Guide Helps Organizations Successfully Implement IVR Payments

Datatel Communications Inc, the Pay-By-Phone company, today announced a guide that helps organizations successfully implement IVR Payments to accept bill payment from client 24/7 over the telephone. The guide was developed to provide organizations with important information to prepare for an IVR Payment implementation.…

IVR Technology Group Named a Value-Added Reseller for Leading Omnichannel Contact Center Platform, XCALLY

IVR Technology Group revealed today that they are an official value-added reseller, systems integrator, and secure hosting provider for the XCALLY Omnichannel Contact Center. The new partnership adds to IVR Technology Group's "full stack" of communications technologies and helps European…

Kodweis Joins viiz as Product Architect

Kodweis Joins viiz as Product Architect

viiz is pleased to announce that Rick Kodweis, an architecture and development professional with an extensive telecommunications background, has joined the company as a Product Architect.  Kodweis comes to viiz from VoltDelta Resources where he held various Senior Architecture and Development…

IVR Technology Group Recognized in Inc. 5000 List of Fastest-Growing Private Companies in America

IVR Technology Group Recognized in Inc. 5000 List of Fastest-Growing Private Companies in America

IVR Technology Group, a leader in multi-channel business communications, announced today that it has made the 2017 Inc. 5000 list of the fastest-growing private companies with a ranking of #3296. This is IVR Technology Group's first time being honored.IVR Technology…

Companies Ask: What is IVR and How Can It Boost Business Performance?

If ever there was a moment where interactive voice response technology, or IVR, has achieved near-complete popular acceptance, it is now. Thanks in part to the growing acceptance — and appreciation — of interactive smart speakers like Amazon Echo, Google…

Argyle Technology Merges With IVR Technology Group

IVR Technology Group, a leader in secure voice and text applications, announced today that it has completed the merger of Argyle Technology Group, a custom solution provider based out of Buffalo, NY, that specializes in adapting, adopting and deploying existing…

Survox Offers integration with SurveyGizmo To Help Researchers Capture The True "Voice of the C

Survox Offers integration with SurveyGizmo To Help Researchers Capture The True "Voice of the C

Survox now offers API integration with SurveyGizmo that enables users to easily add voice-based survey solutions to the researcher's toolkit. Brand researchers currently using SurveyGizmo can now take advantage of Survox's voice-based survey capability. Researchers can leverage Survox Services to…

Evolve IP and Monet Software Partner to Improve Workforce Management for Contact Centers

Evolve IP, The Cloud Services Company™, today announced a partnership with Monet Software and the release of a unified, cloud-based Contact Center and Workforce Management (WFM) platform, combining Monet's WFO Live service and Evolve IP's award-winning, multi-channel contact center solution.The…

Bill Whisenhunt Joins Viiz as Director, Technology Strategy

Bill Whisenhunt Joins Viiz as Director, Technology Strategy

viiz is pleased to announce that Bill Whisenhunt, a technology industry veteran, has joined the company as Director of Technology Strategy.  Bill led the technology integration of viiz with his former employer, where viiz was chosen as a strategic outsourced supplier. ​"We are excited to…

INI Messenger™ Now Rated "Avaya Compliant"

INI Messenger™ Now Rated "Avaya Compliant"

Interactive Northwest, Inc. (INI) (http://www.interactivenw.com/), an interactive voice response (IVR) and computer telephony integration (CTI) developer, today announced that its INI Messenger™ (http://www.interactivenw.com/ivr-self-service-solutions/products/ini-messenger/) outbound communication solution is compliant with key customer engagement solutions from Avaya, a global provider of business…

viiz Acquires Directory Services Business From Spoken Communications

viiz Acquires Directory Services Business From Spoken Communications

viiz communications, the leader in platform services for the telecommunications industry, announced today that it has acquired the directory assistance and operator services business from Spoken Communications. This acquisition solidifies viiz as one of the fastest growing firms in this segment.…

MicroAutomation Approved to Provide Virtual Hold Technology's Products on Its GSA Schedule 70

​MicroAutomation has been granted approval by the US General Services Administration (GSA) to offer Virtual Hold Technology’s core technologies to qualified buyers through its Schedule 70. The Schedule provides contracting convenience and guaranteed competitive pricing to Federal and State Government…

WiMacTel Announces Corporate Name Change to Viiz Communications

WiMacTel, a North American leader in communications services, announced today that it is changing its corporate name to viiz communications. The viiz name and logo reflect the company’s foundational attributes of custom developed solutions, excellent customer service and an easy to…

Small Business Owners "Sound Big" With Professional Voicemail Greetings, Auto Attendant & IVR Recordings

Many small business owners are realizing their voicemail greetings and auto attendant recordings play a large role in impressing customers.  Those seeking professional, friendly, high-quality phone recordings for their company have been turning to Macryn Voice Greetings (MacrynVoiceGreetings.com). Macryn Voice…

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