Today’s world is an ‘instant world,’ and the people expect instant services especially from the field services providers. With the same out-dated software and work management in the paper, you can’t satisfy the present customers and the requirements of service professionals. The end result is you will be washed out from the world of business. You need to transform your business with advanced field service software that helps you manage and maintain all of the business activities on a common platform. Tailor-made software helps with instant scheduling and dispatching of orders to transform the business into a prospective and productive future.
Better scheduling of works
Even though there are online platforms, good numbers of people make calls to place their orders. Sometimes, dispatchers or owners work also as technicians in the field and have to attend the calls on the go or from the worksite. They can’t miss the calls and it is important to schedule the work immediately to hold the customers. Any of the delays or improper responses can result in negative feedbacks which is more than enough to break your business image in this digital world.
Advanced software with a mobile version helps you schedule the work on the go in the next second of attending the call. There is no to get into the office or to call the supporting staff. It is made a matter of just a few minutes to create the work orders and to dispatch it right away.
Never miss a schedule even in non-business hours
You are in the field service business. Your customers place the order at any time including non-business hours, weekends, and holidays. Instant responses to these orders during no-business hours can create a good impression and reputation for your business in this competitive world. Advanced software helps you never miss a schedule since it is easy to create and dispatch work orders for the next working days and to report the same to the customers to hold them with you.
Increase the recurring work
Increasing the rate of recurring work is so important for any of the businesses. You should not miss any of such orders since recurring work orders produce recurring revenue. Increasing the recurring revenue makes a solid foundation for the business. Experts say that increasing the retention rate of existing customers is an effective way to enjoy steady and predictable revenue. This also helps to maintain a strong relationship with the existing customers, which, in turn, bring new customers from their recommendations. Field service software with advanced features helps you send automatic work orders at the right time to make sure nothing slips through the cracks.
This is how the best field software management helps you in managing the schedule and dispatch. The process is made easy, fast and paperless. It creates quick orders and sends instant intimation to technicians and the customers to assure the best service for both of them without any delays.
Field service software from Field Promax is used by good numbers for field service businesses and it enjoys a good reputation in the market.