Transferring technology from business to the consumer, for maximum impact!

Press Release (ePRNews.com) - BENGALURU, India - Nov 28, 2016 - The world’s stock of data is now doubling every 20 months; the number of Internet-connected devices has reached 12 Billion and payments by mobile phones are hurtling towards the $1 Trillion mark. (Source: McKinsey & Company).

Engaging customers through technology –

Inter banking transactions to online banking for consumers –

The changes that new technologies have brought to banking are enormous in their impact on customers of banks. Advances in technology are allowing for delivery of banking products and services more conveniently and effectively than ever before – thus creating new customer experiences.  Rapid access to critical information and the ability to act quickly are translating into remote banking, anytime banking, telebanking and electronic banking services.

SCM Automation to online booking & tracking of goods by the customer:

FedEx has introduced a Sense Aware Program, where customers place a small device, the size of a mobile phone, into packages. The device includes a global positioning system, as well as sensors to monitor temperature, light, humidity, barometric pressure and more, critical to some biological products and sensitive electronics. The customer knows continuously not only where a product is, but if conditions for the product have changed.

A payment gateway for purchases to online wallet:

The way we make banking transactions today has changed thanks to technology such as core banking solutions, net banking and card payments. Similarly, e-wallets or digital wallets, a new player in the payment space is trying to bring a change in small-value transactions too. For instance, the way you pay your taxi fares, mobile bills and purchase goods from a local grocery store is also changing slowly. With increased adoption of smart phones, payment patterns have seen a change, which has led to the launch of e-wallets.

Intra-Industry technology in Tourism to online ticketing and Hotel booking:

What once used to be a progressive advancement in travel technology for global collaborative models has now put the benefit in the hands of the end user. The resulting impact allayed fears that revenue will be lost for the agencies. On the contrary, it has created an overall growth for the industry as a whole.

Meeting new-age business needs:

Those who use leading technologies in a proactive manner, get a critical market edge over technology-challenged companies. Technology has modernized environment for smooth business development actions to happen. Information technology has made collection, analysis and dissemination of information a lot easier and inexpensive. Business conferencing, video chats and file sharing on an enterprise cloud application are now conveniences on employee mobile devices.

Enterprise applications to mobile solutions:

B2C companies are applying technologies to experiences that have remained resolutely physical, creating a new domain of customer interaction. Online cab bookings, ordering food, booking movie and music concert tickets, dating, matrimonial services and government regulations are some examples.  Food retailers Tesco and Delhaize have deployed life-size store displays at South Korean and Belgian subway stations, respectively. The screens allow commuters waiting for trains to use smart phones to order groceries, which are then delivered to their homes or available for pickup at a physical store location.

When a consumer is spoilt for such choices in other areas of his living, does it continue in his workplace? If no, he then tends to perceive this lack of convenience continuity as a poor user experience and infers that his organization is a laggard in technology adoption.

What should the HR leader make of all this? Ask yourself – Is your HCM Solution impacting today’s consumer, who is more than just an employee?  It is worth keeping in mind that if the future traces past experiences, these technology-enabled business trends will not only be a boon for consumers but also stimulate growth and innovation.

HR tech enabled businesses is no more a choice. It is a must have strategy for good talent management and business growth.

When a consumer is spoilt for such choices in other areas of his living, does it continue in his workplace? If no, he then tends to perceive this lack of convenience continuity as a poor user experience and infers that his organization is a laggard in technology adoption. What should the HR leader make of all this? Ask yourself – Is your HCM Solution impacting today’s consumer, who is more than just an employee?  It is worth keeping in mind that if the future traces past experiences, these technology-enabled business trends will not only be a boon for consumers but also stimulate growth and innovation. HR tech enabled businesses is no more a choice. It is a must have strategy for good talent management and business growth.

About PeopleWorks:

PeopleWorks is a technology company offering its immensely successful flagship product PeopleWorks HCM, a trendsetter in the HRM Automation segment. Headquartered in Bengaluru, PeopleWorks is the coming together of excellence in HR Management, Technology and Business Growth.  Armed with an in-depth experience in HR Management and Market Leadership in for over a decade, our large customer base is testimony to the benchmark we have set in the industry.

PeopleWorks has an enviable pedigree of visionary leadership, an innovative HR Technology team and a robust customer service philosophy. The software was born out of a single vision of enabling businesses (both large and small) with a simple, effective and relevant HR management solution. The objective is to support the people management function in organizations, so that employees can emerge as an inspired workforce for collaborative business success.

For more information, please visit: http://www.peopleworks.in/

Source : PeopleWorks
Business Info :
PeopleWorks

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