Playing at unverified online casinos comes with a risk many players are not aware of. iGaming has its good and bad sides, and one of the bad ones is not being able to withdraw your winnings at casinos that accept eCheck or any other payment method. So, can this really happen? and if so, why? Let’s dig a bit deeper.
Why is an online casino refusing to cash out your winnings?
There are many reasons behind it, and here are a thing or two you need to be aware of when playing online:
● A casino might have some legitimate reason not to complete the withdrawal process
● A casino might be experiencing some technical problems
● A casino might be trying to trick the players
In case that the casino you are playing with is failing to give you your winnings, you need to check whether you played by the rules. Sometimes, not fulfilling all the bonus requirements or terms and conditions might lead to this. Also, if the user is trying to register via multiple accounts to take advantage of welcome bonuses in casinos such as Zodiac casino – failing to withdraw funds is only logical.
Another reason might be that the online casino is experiencing some software malfunction. If this is the case, the operator will most likely notify the player about the current technical problems. Finally, the most common reason behind this is faux play. Many online casinos are not even licensed and might take advantage of players this way.
Is there a way to get your money?
First of all, the casino players need to eliminate all the possible reasons that might stand in the way. If you played strictly by all the T&C, fulfilled all the possible bonus wagering requirements, verified your account with a valid document, there are still some things you could do.
Depending on the banking method you selected you might need to wait a certain number of days before you can withdraw the funds. Then, you can contact the customer support via phone line, email, or live chat and ask for clarification. however, if the customer support is not replying or refusing to give you proper answer ou might be facing a fraud.
If you have been a victim of an online casino scam, you can always learn your lesson and do thorough research the next time. For example, you can check sites such as AskGamblers where you can file a complaint about a declined or delayed payment. You can also visit Casinomeister and file a free and discreet PAB complaint in their online casino complaints section.
Can I reach out to any organizations that can help?
Depending on the license of the online casino in question, one can complain directly to the license issuer. For example, if the license is addressed to the Lotteries and Gaming Authority of Malta, one can reach them and ask for further advice on the matter. On the other hand, if the casino is not licensed, then the problem is getting a bit more serious.
Here are some of the most common gambling license issuers:
● Malta Gaming Authority
● United Kingdom Gambling Commission
● Gibraltar Gambling Commission
● Alderney Gambling Control Commission
● Curacao eGaming
There are organizations such as Stop Predatory Gambling, UK Gambling Commission, or European Casino Association which could help. Depending on the area you are playing from you will be able to find different online crime prevention organizations and contact them.
Online casino scams and frauds won’t simply take your money, they might steal your identity as well. So, when gambling with an unverified online casino you might be facing some potential threats that could do you great harm. This is why you need to make sure to always check the credibility of an operator and play safely.
Frankie Wilde – is a content writer at various gambling sites. Also, he is a passionate traveller and a great cook. Frankie shares informative articles with the world.