Press Release (ePRNews.com) - Milpitas, CA - Apr 28, 2016 - ZineOne has partnered with the network of experts to unite real-time customer experience with monitoring and context-based marketing and communications to deliver positive outcomes throughout the digital journey of clients on mobile and other emergent devices.
The Omni-channel marketing solution reaches regular customers and random shoppers to visit a store and inspires them to visit the services provided.
This concept introduced by ZineOne revolutionises sales of the services because it takes into account the impact and affects their entire customer life cycle of the omni channel consumer.
“The retailers attached to us often get information for their customers to contact and engage them with the company. Most of the customers, however, begin their journey with the online branding. In these cases, the consumers expect that the business knows them and utilizes all the information they have collected about the shopper. However, only a few branded stores experience the real customer understanding. Here, we tend to solve such problems when created and enable the store personnel to become the customers’ trusted and expert friends. Whereas, the digital store assistant serves the customer with quick services and help through Omni-channel marketing. Today’s people do not need to wait in line to get served by services anymore. They want instant services. The customer journeys on digital ways are grooming and spreading like anything else”, explains a marketing manager from ZineOne.
He also adds, “We provide retailers with the exclusive opportunity to fit their sales and marketing efforts as differently to each customer residing in location wise. We also collect insights and feedbacks of customers regarding such servings of products and services. When needed, we too integrate stock information and logistics too. The entire customer journey is designed from the viewpoint of the client; that is what kind of a shopping experience they want and more. Such a revolutionary, customer-oriented and all eminent solution is available with ZineOne and not in the market.”
ZineOne’s services help the customer by displaying informative messages on their smartphones. Such messages can be targeted and personalised as based on the preferences of the clients with a history of purchases done. Apart from this, the published content can be different as depending on the time, day and the current trend. They can be varied according to campaigns, current trends, and product levels.
Thus, this solution consists of tools for survey, content management system, a mobile application that have are combined to provide a flawless customer experience. With advanced analytics, ZineOne lets the brands analyse the paths of clients with their reactions to the mobile content when released. Furthermore, by this, the shopping experience develops more and can monitor and analyze the real-time feedback provided by customers and distribute the insights to the company at larger levels.
Address: 1851 McCarthy Blvd. Suite 230 Milpitas, CA 95035 USA
Telephone: +1 650-383-5486
Website: https://www.zineone.com/ Source :