Press Release (ePRNews.com) - London - Apr 15, 2016 - London – April 5th 2016 – ZYNCD the next generation of digital customer networks today announced that it has closed a funding round to accelerate its growth. J&T Ventures led the investment round together with Texas Atlantic Capital (TAC).
Every day millions of buyers are asking questions on the Internet about products and services. Companies that achieve to be right in the middle of these online discussions with current and prospective customers can reap large benefits in sales.
The need for better customer communication tools is growing fast as 30% of all purchases will be done via online customer networks in 2020 says IDC Research. ZYNCD aims to be the engine behind all these digital customer communications.
“We are proud to have J&T Ventures and TAC on board for our journey to disrupt customer communication. The old approach of engaging customers in corporate silos is not working as 9 out of 10 such communities fail. We approach digital customer networks from a radically new way: we recognize users’ achievements and advance their career.” says Simon Schneider, CEO of ZYNCD.
“Our results prove us right as our existing large clients such as Informa, Telefonica and Lifelock see improved activities in their customer networks.”
ZYNCD offers a plug-in extension for companies’ webpages and communication channels. The core feature of ZYNCD’s solution is a Q&A functionality where customers ask questions to receive answers from the community. This knowledge exchange leads to higher engagement, customer loyalty, better insights, increased sales and quality content for SEO placement.
“We strive to make customer communication addictive. ZYNCD’s new approach is increasing the motivation of end-users by rewarding their contributions and skills. We allow users to verify their skills and make them visible at partner networks where they can monetize these skills and advance their careers.”
Adam Kočík from J&T Ventures and Marcus Englert from TAC have joined the Board of Directors of Zyncd, which is chaired by Barry Libert, a US serial entrepreneur and angel investor.
“We are thrilled about the potential of ZYNCD to disrupt ‘old school’ community forums by providing users a better way to verify their skills and showcase them where they want to be seen. Verifying and exporting the skills of end-users from corporate communities is a win-win for both users and the companies as well.” says Adam Kočík from J&T Ventures.
“TAC is looking forward to growing ZYNCD with Simon and his team to make a profound impact in how companies and their users communicate. We believe this market is ready for a radically new approach that is steered from the user’s perspective and not the corporations’ view.” says Marcus Englert, Managing Partner at Texas Atlantic Capital. He also is the Chairman of the Supervisory Board of Rocket Internet.
Zyncd started out in the Wayra accelerator of Telefonica in Munich where its first customer platform was installed. Telefonica recently purchased a larger ZYNCD license to power its Open_Future user platform.
“We are proud of ZYNCD’s continued success not only because of the clear value it adds to the corporate functions here at Telefonica but also as a platform to connect professionals’ reputation across firms and countries.” says Garan Goodman, Director of Wayra Germany (Telefonica).
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Zyncd is a digital platform that activates customer networks for corporations. We allow users to verify their skills via our Q&A plug-in that is an easy extension of companies’ webpages. Zyncd is built on the open Verified-Skills platform that connects your users’ verified skills from across the web. Zyncd has offices in London and Munich.
About J&T Ventures
J&T Ventures is an early stage venture capital fund from Prague. Fund invests up to €500,000 in promising technology startups in seed and early stages.
J&T Ventures’ geographical focus is the CEE and SEE regions, Nordics and Baltics. While not sector limited at all, its investments primarily focus on opportunities in FinTech, Healthcare, Education, IoT/IoE, Smart City, sensors, data analytics and prediction. https://www.jtbank.cz/info/jt-ventures/
About Texas Atlantic Capital
Texas Atlantic Capital is a Venture Capital Company based in Houston/Texas (U.S.A.) and Munich/Germany. Texas Atlantic Capital invests in all the stages (seed, early and growth) of start-ups with capable teams and strong visions. We like opportunities in software and digital life domains. Our partnership has been there, we have done it ourselves. We know what it is to lead a company to success. We are familiar with the issues and challenges of entrepeneurs and we like to engage with teams with a strong will to succeed. Our broad and well-established network across related industries and our deep knowledge in structuring the right deal for entrepreneurs help you to find sustainable success. We like to create and shape new markets. We are unconventional, caring and driven. www.atlantic.vc
CEO of ZYNCD
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