Genpact and Microsoft Partner to Propel Finance Transformation with AI

Apr 30, 2024 Mark

Apr 30, 2024: Genpact, a global professional services and solutions firm, has unveiled a strategic collaboration with Microsoft aimed at revolutionizing finance organizations worldwide through the power of data, technology, and AI.

The financial sector is on the brink of realizing significant benefits from the latest advancements in AI technology, and this collaboration will bring Microsoft Azure OpenAI Service together with Genpact’s expertise to transform finance organizations into engines of the future – enabling quicker decision-making supported by a foundation of data and AI.

This partnership leverages Microsoft Azure OpenAI Service alongside Genpact’s extensive expertise to propel finance transformation, enabling quicker decision-making and fostering a data-driven approach across enterprises.

Balkrishan “BK” Kalra, President and CEO of Genpact, highlighted the collaboration’s potential, stating, “Our strategic collaboration with Microsoft will drive the next wave of finance transformation using AI to transform finance functions into strategic, data-driven operations that support growth and competitiveness.”

Genpact’s responsible use of Azure OpenAI Service is already delivering promising results, modernizing finance functions globally and empowering businesses with faster access to insights.

Nicole Dezen, Chief Partner Officer at Microsoft, emphasized the impact of AI in revolutionizing the finance industry, stating, “We are thrilled to partner with Genpact to combine their domain expertise with Microsoft Azure OpenAI Service to empower finance organizations to harness the power of data to drive business transformation.”

Furthermore, Genpact is leveraging Microsoft’s AI tools to enhance its own finance function, achieving significant improvements in areas such as vendor management automation, customer collections processes, and employee experience.

This collaboration underscores Genpact’s commitment to AI innovation and its AI-first strategy, aimed at driving outcomes for shareholders, clients, communities, and talent through data-driven solutions and industry-leading partnerships.

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