Rebecca Wegman, of GEM Mortgage Talks About Helping Homebuyers Achieve the American Dream of Homeownership
Press Release (ePRNews.com) - Bakersfield, California - Mar 05, 2016 - When it comes to having a great team of people with an amazing culture and business philosophy, GEM Mortgage comes to mind. We recently had the opportunity to catch up with Rebecca Wegman, EVP of Operations at GEM Mortgage, a division of Golden Empire Mortgage, who spoke briefly of GEM’s business philosophy.
Wegman says: “GEM has been a respected lender for nearly thirty years. One of the cornerstones of GEM’s business philosophy is that we believe in the American dream of homeownership. GEM has long been a firm believer in helping people finance the American dream while establishing long-term realtor relationships. After all, it’s about building American pride in local communities, one mortgage at a time”.
“We believe in the customer for life philosophy, therefore, we strive for excellence and treat our clients as family. We want each customer to work with us and our realtor partners throughout their lifetime with all their mortgage lending needs not only for them, but also for their family and friends alike”
Wegman adds: “GEM Mortgage has grown significantly since the recession and recently, the bulk of GEM’s business has been roughly 75 percent purchase transactions, with another 25 percent in the refinance market”.
Of the purchases — and, it depends on the market area — approximately 35 percent were distressed sales. Though the real estate market has improved, prices for home sales have maintained a level that still allows people to qualify for a mortgage and own a home. GEM is seeing a lot of people taking advantage of that situation. Investment properties are also fairing better even with the need for adherence to new guidelines issued by Fannie Mae and Freddie Mac.
“However GEM isn’t just about mortgages”, continues Wegman. “It’s about people! Everyone at GEM has proven to be outstanding in his or her field. They consistently receive high accolades and amazing client satisfaction ratings while always striving to exceed objective criteria. This focus on people extends to every customer GEM comes in contact with. GEM understands the lending process, at times, can be a confusing and frustrating process, especially for first time buyers. Our trained branch professionals work closely with our realtor partners to remove the roadblocks that may be encountered and help guide the borrower through the entire home loan process. GEM prides itself on integrity, knowledge, and motivation, applying these traits to every customer interaction”.
The underlying principal at GEM is taking care of the customer first; by ensuring they are presented with all mortgage options available that best suit their needs along with a complete understanding of the loan and the home loan process. New and innovative technology enhancements, coupled with the company’s new, state of the art Loan Origination System, allows a borrower to complete the loan process in a shorter time with a better understanding of the long-term implications of a loan.
Wegman concludes: “We believe in the customer for life philosophy, therefore, we strive for excellence and treat our clients as family. We want each customer to work with us and our realtor partners throughout their lifetime with all their mortgage lending needs not only for them, but also for their family and friends alike”.
ABOUT GEM- Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 60 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2012, the company originated more than $1.7 billion in mortgages and for the past two years has been recognized as one of the Top Mortgage Bankers in America by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
1200 Discovery Drive Ste. 300
Bakersfield, CA 93309