Press Release (ePRNews.com) - CA, USA - Oct 28, 2020 - Rezolve.ai develops a full-stack IT service platform with pre-built auto resolution skills to automate help desk tasks across the leading Saas platforms. The solution, Rezolve, features artificial intelligence-powered virtual assistant to provide personalized first-level support for crucial enterprise functions such as IT service help desk, HR support, and Knowledge Management.
Rezolve.ai’s virtual people have recently been selected for applications that facilitate consumer product selection as well as IT Helpdesk and human resources activities. The company’s bots provide end-to-end automation solutions by gathering information from users over web, messaging, and interactive voice response systems, then learning from the data received before ultimately taking action by leveraging robotic process automation.
“Learning should be interesting and intuitive,” commented Kumar, Co-Founder, and Chief Growth Officer. “Now Enterprises and Universities can increase the effectiveness of learning using conversational “Micro-skilling” or “Micro-learning.” Students and employees can now chat with a virtual assistant to take them through multi-media course material, administer a quiz, and open new modules. Users feel empowered because they can ask a question anytime and get help. We are the perfect choice for businesses looking to get AI help desk software.”
Functions of Rezolve
- The solution, Rezolve, features artificial intelligence-powered virtual assistant to provide personalized first-level support for crucial enterprise functions such as; IT service help desk, HR support, Knowledge Management.
- The virtual assistant leverages advanced technologies like Natural Language Processing (NLP), process orchestration, Data-driven BPM engine, In-built live chat, and case management to focus on “Auto-resolution” of issues and tasks at a fraction of the cost to the enterprise.
- Rezolve AI platform provides an industry-leading deep stack with a full complement of AI-powered auto resolution skills to deliver a highly autonomous employee servicing experience.
- Rezolve platform provides a full stack of advanced AI to drive end to end resolution of employee tasks.
Rezolve’s lead Virtual HR assistant for HR duties is Vera, a fully digital agent providing personalized, first-level HR support to an enterprise’s employees. Vera handles everyday, repetitive HR tasks such as employee onboarding, answering policy questions, and various HR Helpdesk activities. Vera, along with all of the company’s Virtual Employees, handles processes end-to-end, beginning with talking to users through natural language processing, thinking about solutions via machine learning, and then acting on follow-up steps to robotic process automation.
Rezolve.ai is a renowned IT company that employs the ability of advanced AI, intelligent algorithms, sophisticated process automation, and pre-built IT helpdesk skills. James is an AI-powered virtual IT Helpdesk assistant that is powered by Rezolve.ai. Businesses looking for AI in service desk for their employees can make use of James to save time and costs and get other benefits. These include 30 – 40% auto-resolution of tickets.
For more information, contact:
Co-Founder and Chief Growth Officer
Source : Rezolve.ai