Press Release (ePRNews.com) - FL, USA - Apr 12, 2018 - Out of the Coral Gables, Florida base, Sunshine Communication Services Inc. offers first-class live phone answering service to all different types of businesses. This service saves the businesses the expenses of hiring and training receptionists who will not be on duty weekends, holidays and at night. Some companies hire Sunshine Communications Services for 24-hour service, some only peak hours while others are now opting for the service during after-hours. The phone answering service is available for all kinds of clients, may it be an individual, small business or a large corporation.
“The after-hours service has become a necessary component of our service portfolio as more and more businesses kept asking us to provide it especially to cover night and holiday times.” Said the Communications Manager at Sunshine Communications Services. “Some businesses like doctor’s office, car recovery and key lock services and many others offer services whereby they might be called upon during off hours like night emergencies. A traditional reception service will not be in to handle an emergency call, and an answering machine will not be of any use either during such a time. Our live answering service has become very popular in bridging this gap. Our expert staff knows how to professionally handle the caller and when to take a message or forward to the necessary recipient. In effect, the customer to our client never feels like they are not dealing with their service provider and this creates a calming effect and confidence in the service provision of our clients. When the customer is happy, then we are happy.”
The Sunshine Communications Services clients have come to depend on the after hours call center services. It pays to have a reliable person on the other end of the line, professionally dealing with the callers. Messages are not missed, and appointments are scheduled. The client is not put off by an impersonal voice of an answering machine, and they feel cared for especially during an emergency situation.
The Communications Manager also said, “It is expensive for individuals, entrepreneurs or small businesses to hire someone to handle their calls during the day and another set of staff to field calls at night and during weekends or holidays. Sometimes, the issue is one of capacity. The business might not even have an office let alone the ability to hire a receptionist. In that case, we may be in a position to offer an office space or if it is too expensive, we hire out the service to the business. We meet with the client and learn all about their business, what kind of service they require from us, then we tailor our service to suit their needs. At Sunshine Communications Service, we are flexible so that we can provide workable solutions.”
As an after hours call service company Sunshine Communications Service design a service plan to capture all the necessary information about their customer and follow all special communication procedures for the particular business. Sunshine Communications offers a free 7-day trial for potential clients to test our services before they decide to become a client.
About Sunshine Communications Service Inc.
The company operates from Coral Gables, Florida. They are also an after hours phone service company. The company creates a custom service plan for each of their clients. By allocating each of their customers a unique phone number, to which the client phone calls are forwarded, the agents can see all the client information on a display when they log into the system. Sunshine Communications Services being a Florida based company offer Bilingual services too in English and Spanish.
Source : Sunshine Communication Services Inc.