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Customer Relationship Management

Vantage Production Named to HousingWire's TECH100™ Most Innovative Technology Companies for Second Consecutive Year

Vantage Production LLC, a provider of content, technology and services supporting the sales and marketing of mortgage products, announced today that it has been recognized as one of HousingWire's HW TECH100™ for 2017. "The companies that make up the 2017…

Intraway Participates in CableLabs Winter Conference 2017

Intraway Participates in CableLabs Winter Conference 2017

Twice a year CableLabs, a nonprofit innovation and R&D Lab, hosts a conference for CableLabs members and cable industry vendors to gather and share updates on the present and future of the industry.The conference provides a venue for communication between…

LeadCurrent™ Software Suite Chosen by Zu, Inc. to Power Strategic Growth

LeadCurrent™ Software Suite Chosen by Zu, Inc. to Power Strategic Growth

​​​​​​​​LeadCurrent™, the industry’s most versatile call center CRM and Lead Management & Optimization solution, announced today that Zu, Inc., one of the fastest growing agencies in higher education marketing, has chosen LeadCurrent's™​ software suite to accelerate their growth. Zu will…

Every Day Is Cyber Monday

Aptify, a leading provider of software and services to mid- to large-sized member-based organizations, today announced the release of a new version of its flagship product that will have associations providing Amazon-like online experiences to their members. The Aptify association…

Wilson Learning Selected as a Top 20 Sales Training Company for Ninth Consecutive Year

Wilson Learning Selected as a Top 20 Sales Training Company for Ninth Consecutive Year

​​​Wilson Learning Worldwide announced today that it was selected by TrainingIndustry.com as one of the 2017 Top 20 Sales Training Companies. For more than 50 years, Wilson Learning has been equipping sales professionals with the capability, tools, and approaches to…

VIZIO Customer Service Excellence Recognized With 15 Stevie® Awards

VIZIO Customer Service Excellence Recognized With 15 Stevie® Awards

  VIZIO, Inc. announced today recognition for its customer service excellence at the11th annual Stevie Awards for Sales & Customer Service.  Accolades for this year in addition to the coveted Top Ten Grand Stevie® Award include: two gold, eight silver…

America's Recruiters Are Getting Their Job Candidates' Data and Resumes Bowmo'd

America's Recruiters Are Getting Their Job Candidates' Data and Resumes Bowmo'd

​​bowmo, Inc., the HRTech leader that has created an intelligent application and SaaS solution built 'for Recruiters by Recruiters ' is sharing the excitement and announcing their official product launch in the US.  "It is a great day and good…

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

For the second year in a row—and distinguishing itself among more than 47,000 businesses—Working Solutions made the top 10 out of this year’s FlexJobs Top 100 companies offering the most “remote-friendly” opportunities. The 2017 annual ranking placed Working Solutions, a…

DQ Global Adds New Features to its Perfect & Merge™ Data Cleansing Plugin for Dynamics 365

DQ Global a leading provider of CRM data cleansing software and data integration software solutions, today announces new capabilities for its Dynamics 365, Perfect & Merge™ Software Plugin. Perfect & Merge™ already offered productivity gains and many more capabilities than…

How Many Customer Experience Professionals Will Survive 2017?

How Many Customer Experience Professionals Will Survive 2017?

​​​Customer Experience (CX) specialist, and TribeCX CEO David Hicks, recently noted that the statistics in an infographic about survival rates in airplane crashes were almost identical to the rate of job retention for CX practitioners. Two trends were found to be…

X2CRM Introduces Location Marketing with V6.5 Open Source CRM

X2CRM Introduces Location Marketing with V6.5 Open Source CRM

X2Engine Inc, a global provider of open source Customer Relationship Management (CRM) software, marketing and cloud services, announces the release of X2CRM version 6.5 of its enterprise CRM software with built in workflow and marketing automation workflow. What makes X2CRM…

Credit Bureau Connection Announces Integration with DealerSocket CRM, DealerSocket iDMS, & DealerSocket DealerFire

Credit Bureau Connection Announces Integration with DealerSocket CRM, DealerSocket iDMS, & DealerSocket DealerFire

​Credit Bureau Connection (CBC), the industry leader of credit report and compliance solutions, announced today it is now integrated with DealerSocket's core product offerings. The integration consists of incorporating CBC's robust credit report and compliance management system into the DealerSocket…

Signet Research Inc. Introduces Sibyl™: An NPS® Software Platform Designed for the B2B Information Industry, Media Brands, SaaS Providers and Business Data Companies

Signet Research Inc. Introduces Sibyl™: An NPS® Software Platform Designed for the B2B Information Industry, Media Brands, SaaS Providers and Business Data Companies

​​​​​Signet Research announces the launch of Sibyl™, a sophisticated, flexible, easy to use self-service NPS® software platform aimed at helping businesses maximize customer loyalty. “The idea for Sibyl™ originated from our clients’ interest in a turn-key customer satisfaction tool that…

MSPs Improve Customer Service with ConnectWise Integration

MSPs Improve Customer Service with ConnectWise Integration

Reputada, the leading customer-feedback platform for the business services industry, today announced it has integrated its feedback platform into the ConnectWise ecosystem.  The integration allows MSPs to introduce feedback loops at every customer touchpoint across the entire customer lifecycle. Managed…

HS Brands International is Honored with Two Awards from the Mystery Shopping Providers Association (MSPA)

​​​​​​​​​​​​Each year, The Mystery Shopping Providers Association (MSPA) honors customer experience providers that demonstrate exceptional leadership and show a strong commitment to the association. This year HS Brands International was honored with MSPA’s Elite Award—awarded to guest experience providers that contribute…

Advertising Age Names Elicit #8 of the 50 Best Places to Work in Advertising & Media

Advertising Age Names Elicit #8 of the 50 Best Places to Work in Advertising & Media

Elicit was named one of Ad Age's 2016 Best Places to Work, announced today by Advertising Age. The first time appearing on the list, Elicit was among 50 companies selected for the distinction. This survey and awards program identifies, recognizes and honors the best…

Sunrise Hitek Makes Fully Custom 3D Molded USB Drives, Just in Time for Holiday Corporate Gifting

Sunrise Hitek Makes Fully Custom 3D Molded USB Drives, Just in Time for Holiday Corporate Gifting

Holiday gifting can turn into a chore for businesses large and small. Oftentimes gifts sit in the break room uneaten, or get dusty on desks. Sunrise; Hitek’s custom 3D molded USB’s are one-of-a-kind, literally. Sunrise Hitek’s custom shaped 3D USB…

Drastin Unveils the World's First Conversational Analytics Product Powered by Artificial Intelligence

Drastin Unveils the World's First Conversational Analytics Product Powered by Artificial Intelligence

​​​​​​​​​​​​​​​Drastin Inc., an emerging leader in conversational analytics and relational search-driven data analysis technology, today announced the release of Drastin 2.0, its application for actionable data insights. Drastin offers search-driven data analysis and exploration with the convenience of a “Google-like”…

Oro Inc. and Scandiweb Announce Successful Customer Deployment With Major European Car Maker

Oro Inc. announces the successful development of a customer relationship management solution for a major European car maker with partner Scandiweb, a leader in digital strategy and web development. The car maker wanted to simplify the complex process of purchasing…

MediaMobz CEO Dave Toole to Speak at IMEX 2016

MediaMobz CEO Dave Toole to Speak at IMEX 2016

MediaMobz, a leading video content creation platform for content marketing, is pleased to announce that CEO, Dave Toole will address this year's IMEX America in Las Vegas on Tuesday, 18th October from 10:30 am PT. Dave will speak to the…

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