Customer Relationship Management Press Releases

Revegy Named 'Hot Vendor' in Customer Revenue Optimization by Aragon Research

Revegy Named 'Hot Vendor' in Customer Revenue Optimization by Aragon Research

​Revegy, a leading provider of customer revenue optimization technology, announced today that it has been named a “Hot Vendor” in Customer Revenue Optimization1 by Aragon Research, Inc. Aragon Research’s Hot Vendors Report identifies vendors with interesting, cutting-edge products, services or…

Revegy and FinListics Announce Partnership Alliance

Revegy and FinListics Announce Partnership Alliance

​​​​Revegy, a leading provider of account revenue optimization technology, and FinListics, a company that helps B2B sellers analyze and speak to the financial performance of their target customers, announced today their collaboration through a new partnership alliance. This alliance allows…

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q, a leader in the loyalty marketing industry, is proud to announce Forrester Research has given the organization the highest score possible in the Emotional Loyalty Measurement Services criteria in the recently released report, The Forrester Wave™: Loyalty Service Providers, Q3,…

200 New Positions Added at Majorel's Contact Center

Today, Majorel (formerly Arvato Digital Services LLC, Canada) announced they will be adding 200 new positions at their contact center site in Waterloo, Ontario, Canada. The 200 jobs will be added in waves starting in June and will continue into Fall 2019, with…

Revegy Enhances User Interface to Improve Navigation and Productivity

Revegy Enhances User Interface to Improve Navigation and Productivity

Revegy, a leading provider of account planning technology, updated its software user interface (UI). Revegy’s new look, which launched in early April, allows customers to collaborate more easily and use their time more wisely. It provides users with clean dashboards, improved…

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

SAP PRESS today published the first introductory book on the SAP C/4HANA suite of customer relationship management products. SAP C/4HANA: An Introduction will function as a single source of information for those looking into SAP’s new foray into the customer…

CRM Runner Discusses 7 Ways an Online CRM for Small Businesses Help Manage Day to Day Operations

CRM Runner Discusses 7 Ways an Online CRM for Small Businesses Help Manage Day to Day Operations

​If one is new to CRM, it may sound like just a fancy chat system to talk to one's customers. While CRM might appear on the surface like a private social media platform for the business, what an easy to use customer relationship…

WSOL Makes FlexJobs' 2019 Top 100 Companies

For five years in a row, Working Solutions, a leader in on-demand contact center solutions, continues to be among FlexJobs’ Top 100 Companies with Remote Jobs, placing #5 in the 2019 analysis of more than 51,000 businesses in its database.…

RapportBoost Selected as Finalist for Best Tech Workplace for Diversity in Los Angeles for Second Year in a Row

RapportBoost.AI, a Los Angeles based company that provides augmented intelligence solutions to brands that utilize conversational selling and conversational marketing to engage potential customers online. “Our team is honored to be recognized as a leader supporting women in technology and…

Akvelon, Inc. Aims to Streamline CRM Process, Announces New Salesforce Integration for Gmail

Akvelon, Inc. has just launched free Google Chrome extension that integrates your Gmail account with Salesforce. Akvelon’s Salesforce Integration for Gmail extension streamlines the CRM process, allowing the tracking and finding of relevant emails. With the use of 2 Way…

MetricNet's Jeff Rumburg to Speak at ICMI's Contact Center Demo 2018

ICMI has announced its speaker lineup for this year’s annual demo and conference in Las Vegas, Nevada. MetricNet is pleased to announce that, for the second consecutive year, Jeff Rumburg, Managing Partner of MetricNet, has been selected as a speaker. Jeff…

Ivy Mobility Expands Executive Team to Support Continued Rapid Growth

Ivy Mobility Inc., one of the world’s leading providers of cloud solutions, primarily to the consumer goods industry, announced today the addition of a key member to its leadership team, as it ramps up efforts to expand the team in…

MetricNet Delivers Enterprise Service Desk Presentation at the 2018 HDI Conference

​Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 604, ‘The Enterprise Service Desk: The Greatest Opportunity In A Generation!’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

MetricNet Delivers Metrics Case Study at the 2018 HDI Conference

Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 302, ‘Leveraging Metrics to Take Southwest Airlines to a Higher Plane’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

Working Solutions Earns Spot Among REBRAND 100® Global Awards

The refreshed brand of Working Solutions, a leader in on-demand contact center outsourcing, earns this woman-owned business a place of merit among the 2018 REBRAND 100® Global Awards. Other winners include Cadillac, Capgemini and the Dallas/Fort Worth International Airport. REBRAND™, an…

Cosima Foundation Launches Digital Advertising Blockchain DATx, in Collaboration With Avazu

Cosima Foundation Launches Digital Advertising Blockchain DATx, in Collaboration With Avazu

DATx, a new blockchain initiated by Cosima Foundation, and in collaboration with Avazu, a leading advertising platform with global coverage aims to help advertisers cut through all the fragmented clutter of user behavioural data to accurately target users and deliver…

VIZIO Customer Service Excellence Recognized With 18 Stevie® Awards

VIZIO Customer Service Excellence Recognized With 18 Stevie® Awards

VIZIO, Inc. is proud to report today the recognition for its customer service excellence at the 12th annual Stevie Awards for Sales & Customer Service. In addition to receiving one of the 10 coveted Grand Stevie® Awards, for placing fourth…

Working Solutions Ranks #10 in FlexJobs' 100 Top Companies With Remote Jobs

Working Solutions, a recognized leader in on-demand contact center solutions, ranks high in FlexJobs’ 2018 Top 100 Companies for remote work. Four years running, the company made the list with its third consecutive year honored in the Top 10. “The…

Vantage Production Releases Enhanced Open House Flyer Engine for VIP, the Sales and Marketing Automation Solution

Vantage Production, LLC, a leading provider of mortgage industry sales and marketing automation solutions powered by CRM data, announced today that its VIP platform has been enhanced to include the mortgage industry’s most robust open house flyer engine. “Simple. Easy.…

Canadian Tech Company Develops Solution for Fundraising in the Non-Profit Sector

Canadian Tech Company Develops Solution for Fundraising in the Non-Profit Sector

​​Technology consulting and software development firm, Frequency Foundry, has developed a unique donor management solution on Microsoft’s Dynamics 365 platform called Amplify. The Foundry team has dedicated its resources to develop an intuitive software solution that manages fundraising activities, campaigns…

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