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Customer Relationship Management Press Releases

Ivy Mobility Expands Executive Team to Support Continued Rapid Growth

Ivy Mobility Inc., one of the world’s leading providers of cloud solutions, primarily to the consumer goods industry, announced today the addition of a key member to its leadership team, as it ramps up efforts to expand the team in…

MetricNet Delivers Enterprise Service Desk Presentation at the 2018 HDI Conference

​Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 604, ‘The Enterprise Service Desk: The Greatest Opportunity In A Generation!’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

MetricNet Delivers Metrics Case Study at the 2018 HDI Conference

Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 302, ‘Leveraging Metrics to Take Southwest Airlines to a Higher Plane’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

Working Solutions Earns Spot Among REBRAND 100® Global Awards

The refreshed brand of Working Solutions, a leader in on-demand contact center outsourcing, earns this woman-owned business a place of merit among the 2018 REBRAND 100® Global Awards. Other winners include Cadillac, Capgemini and the Dallas/Fort Worth International Airport. REBRAND™, an…

Cosima Foundation Launches Digital Advertising Blockchain DATx, in Collaboration With Avazu

Cosima Foundation Launches Digital Advertising Blockchain DATx, in Collaboration With Avazu

DATx, a new blockchain initiated by Cosima Foundation, and in collaboration with Avazu, a leading advertising platform with global coverage aims to help advertisers cut through all the fragmented clutter of user behavioural data to accurately target users and deliver…

VIZIO Customer Service Excellence Recognized With 18 Stevie® Awards

VIZIO Customer Service Excellence Recognized With 18 Stevie® Awards

VIZIO, Inc. is proud to report today the recognition for its customer service excellence at the 12th annual Stevie Awards for Sales & Customer Service. In addition to receiving one of the 10 coveted Grand Stevie® Awards, for placing fourth…

Working Solutions Ranks #10 in FlexJobs' 100 Top Companies With Remote Jobs

Working Solutions, a recognized leader in on-demand contact center solutions, ranks high in FlexJobs’ 2018 Top 100 Companies for remote work. Four years running, the company made the list with its third consecutive year honored in the Top 10. “The…

Vantage Production Releases Enhanced Open House Flyer Engine for VIP, the Sales and Marketing Automation Solution

Vantage Production, LLC, a leading provider of mortgage industry sales and marketing automation solutions powered by CRM data, announced today that its VIP platform has been enhanced to include the mortgage industry’s most robust open house flyer engine. “Simple. Easy.…

Canadian Tech Company Develops Solution for Fundraising in the Non-Profit Sector

Canadian Tech Company Develops Solution for Fundraising in the Non-Profit Sector

​​Technology consulting and software development firm, Frequency Foundry, has developed a unique donor management solution on Microsoft’s Dynamics 365 platform called Amplify. The Foundry team has dedicated its resources to develop an intuitive software solution that manages fundraising activities, campaigns…

Volume, the AI Agency, Announces the Success of Its Latest Commercial Conversational AI Platform

Volume, the AI Agency, Announces the Success of Its Latest Commercial Conversational AI Platform

Volume, the AI Agency and Gartner-recognised leader in the development of Conversational AI Platforms (CAPs), is delighted to announce the success of its latest commercial CAP, in partnership with Artesian Solutions. CAPs, which are also known as smart chatbots, enhance…

vablet Recognized as an Innovator by Aragon Research

vablet Recognized as an Innovator by Aragon Research

​​vablet, founded by Meiotic, Inc., has been recognized as a market Innovator in the 2017 edition of The Aragon Research GlobeTM for Sales Engagement Platforms, a market evaluation tool published by leading research and advisory firm, Aragon Research Inc. The…

RapportBoost.AI Names J. Tyler Bittner VP of Engineering and Information Security

RapportBoost.AI Names J. Tyler Bittner VP of Engineering and Information Security

RapportBoost.AI, a Los Angeles-based startup that applies machine learning and artificial intelligence to conversational commerce, announced today the naming of J. Tyler Bittner as its Vice President of Engineering and Information Security. "I'm excited to lead software engineering and information security for…

Ivy Mobility Named Among '10 Fastest Growing SaaS Solution Providers of 2017' by the Silicon Review Magazine

Ivy Mobility, a leading global provider of Software as a Service (SaaS) and enterprise mobility solutions, today announced it has been named one of the 10 Fastest Growing SaaS Solution Providers for 2017 by The Silicon Review Magazine. The publication selected Ivy…

MetricNet's Jeff Rumburg to Speak at ICMI's Contact Center Expo 2018

MetricNet's Jeff Rumburg to Speak at ICMI's Contact Center Expo 2018

The International Customer Management Institute (ICMI), the authority on contact centers, has announced its speaker lineup for ICMI Contact Center Expo 2018 in Orlando, Florida. MetricNet is pleased to announce that Jeff Rumburg, managing partner of MetricNet, has been selected…

Vibes Announces New Mobile Loyalty Capability to Help Marketers Streamline Loyalty Enrollment and Engagement

Vibes Announces New Mobile Loyalty Capability to Help Marketers Streamline Loyalty Enrollment and Engagement

​Vibes, the leading mobile engagement platform for enterprises, today announced a new mobile loyalty solution to help brand marketers grow loyalty member enrollment and engagement. Automatic Loyalty Enrollment (ALE) removes the friction from manual, paper-based forms and lets brands easily…

RapportBoost.AI Names Megan Vizzini Vice President of Customer Success

RapportBoost.AI Names Megan Vizzini Vice President of Customer Success

RapportBoost.AI, a Los Angeles based start-up that applies Artificial Intelligence to Conversational Commerce, announced today the naming of Megan Vizzini as its Vice President of Customer Success. She will spearhead customer success, sales and marketing initiatives on behalf of the company. “Megan…

Virgin Mobile USA Selects Wysdom to Expand Artificial Intelligence-Based Digital Care

​An announced partnership between Wysdom.AI and Virgin Mobile® will expand Virgin's artificial intelligence (AI)-based digital care and provide support where and when members need it on the platforms of their choice. This AI-based digital care is available to members when…

Whatfix Receives ISO 27001:2013 Certification Demonstrating Highest Information Security Standards

Whatfix, a leading Performance Support Platform, announced that it has been awarded the ISO/IEC 27001:2013 certification for its strict compliance to Information Security standards. The certification signifies Whatfix’s continuing best practices and commitment to information security within the organization and for…

Ivy Mobility, Inc Named to CIOReview 20 Most Promising Enterprise Mobility Solution Providers

Ivy Mobility, the Industry Cloud for Consumer Goods company, announced today CIOReview recognized Ivy Mobility as one of the Top 20 Most Promising Enterprise Mobility Solution Providers providers of 2017 and has been featured in the Sept. 11, 2017, edition of CIOReview Magazine.…

CrowdCare Raises Additional $8.5 Million to Fund Rapid Global Growth, Announces Corporate Rebranding to Wysdom.AI

Wysdom.AI, formerly known as CrowdCare, announced today it has raised $8.5 million, led by ScaleUP Ventures with participation from investors Brightspark Ventures and Mantella Venture Partners. This additional capital will fuel the global expansion of Wysdom’s industry-leading cognitive care solution for the…

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