Customer Relationship Management Press Releases

TikaMobile Launches TikaConnect, a Virtual Meeting Capability to Remotely Connect Field Teams With Physicians

TikaMobile Launches TikaConnect, a Virtual Meeting Capability to Remotely Connect Field Teams With Physicians

TikaMobile, Inc., a cloud-based analytics and CRM software company focused on the life sciences industry, announced today the addition of TikaConnect to its suite of CRM and analytics capabilities. Designed specifically to address the increasing barriers limiting field reps' office…

Ricochet360 Announces Strategic Partnership With EverQuote

Ricochet360 Announces Strategic Partnership With EverQuote

Ricochet360 is proud to announce its strategic partnership with EverQuote, a leading online insurance marketplace. The partnership enables EverQuote to leverage Ricochet360’s all-in-one sales and marketing automation platform to launch innovative new products to help insurance agents grow their businesses.…

CRM Must Continue to Evolve in the Wake of COVID-19, Says ERP Advisors Group

CRM Must Continue to Evolve in the Wake of COVID-19, Says ERP Advisors Group

On Thursday, June 18, ERP Advisors Group hosted a conference call and live podcast to explore “The Evolving Role of CRM Systems in the Wake of COVID-19.” Watch the full video here: https://www.erpadvisorsgroup.com/blog/crm-systems-after-covid-19 Shawn Windle, the Founder and Managing Principal…

How Call Center Solutions Helps to Engage With Clients

How Call Center Solutions Helps to Engage With Clients

Customers have more options today than ever, and they can instantly find out about better options if they feel their needs aren't being met. Great customer service has never been so important, and your customer support center is one of…

BayBridgeDigital Appoints Karen Elalouf as Vice President, Head of Sales for France & Southern Europe

BayBridgeDigital Appoints Karen Elalouf as Vice President, Head of Sales for France & Southern Europe

BayBridgeDigital, the game-changing new company that reinvents the way brands, organizations, technology and people connect through design-driven transformation, announced today Karen Elalouf has joined the leadership team reporting to Alain Attias, as Vice President, Head of Sales for France &…

Revegy Reimagines Collaboration and Whitespace Mapping

Revegy Reimagines Collaboration and Whitespace Mapping

Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+. Whitespace+ See the optimal path to revenue in key accounts. Revegy reimagines whitespace mapping with its new Whitespace+ package.…

Revegy Named 'Hot Vendor' in Customer Revenue Optimization by Aragon Research

Revegy Named 'Hot Vendor' in Customer Revenue Optimization by Aragon Research

​Revegy, a leading provider of customer revenue optimization technology, announced today that it has been named a “Hot Vendor” in Customer Revenue Optimization1 by Aragon Research, Inc. Aragon Research’s Hot Vendors Report identifies vendors with interesting, cutting-edge products, services or…

Revegy and FinListics Announce Partnership Alliance

Revegy and FinListics Announce Partnership Alliance

​​​​Revegy, a leading provider of account revenue optimization technology, and FinListics, a company that helps B2B sellers analyze and speak to the financial performance of their target customers, announced today their collaboration through a new partnership alliance. This alliance allows…

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q, a leader in the loyalty marketing industry, is proud to announce Forrester Research has given the organization the highest score possible in the Emotional Loyalty Measurement Services criteria in the recently released report, The Forrester Wave™: Loyalty Service Providers, Q3,…

200 New Positions Added at Majorel's Contact Center

Today, Majorel (formerly Arvato Digital Services LLC, Canada) announced they will be adding 200 new positions at their contact center site in Waterloo, Ontario, Canada. The 200 jobs will be added in waves starting in June and will continue into Fall 2019, with…

Revegy Enhances User Interface to Improve Navigation and Productivity

Revegy Enhances User Interface to Improve Navigation and Productivity

Revegy, a leading provider of account planning technology, updated its software user interface (UI). Revegy’s new look, which launched in early April, allows customers to collaborate more easily and use their time more wisely. It provides users with clean dashboards, improved…

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

SAP PRESS today published the first introductory book on the SAP C/4HANA suite of customer relationship management products. SAP C/4HANA: An Introduction will function as a single source of information for those looking into SAP’s new foray into the customer…

CRM Runner Discusses 7 Ways an Online CRM for Small Businesses Help Manage Day to Day Operations

CRM Runner Discusses 7 Ways an Online CRM for Small Businesses Help Manage Day to Day Operations

​If one is new to CRM, it may sound like just a fancy chat system to talk to one's customers. While CRM might appear on the surface like a private social media platform for the business, what an easy to use customer relationship…

WSOL Makes FlexJobs' 2019 Top 100 Companies

For five years in a row, Working Solutions, a leader in on-demand contact center solutions, continues to be among FlexJobs’ Top 100 Companies with Remote Jobs, placing #5 in the 2019 analysis of more than 51,000 businesses in its database.…

RapportBoost Selected as Finalist for Best Tech Workplace for Diversity in Los Angeles for Second Year in a Row

RapportBoost.AI, a Los Angeles based company that provides augmented intelligence solutions to brands that utilize conversational selling and conversational marketing to engage potential customers online. “Our team is honored to be recognized as a leader supporting women in technology and…

Akvelon, Inc. Aims to Streamline CRM Process, Announces New Salesforce Integration for Gmail

Akvelon, Inc. has just launched free Google Chrome extension that integrates your Gmail account with Salesforce. Akvelon’s Salesforce Integration for Gmail extension streamlines the CRM process, allowing the tracking and finding of relevant emails. With the use of 2 Way…

MetricNet's Jeff Rumburg to Speak at ICMI's Contact Center Demo 2018

ICMI has announced its speaker lineup for this year’s annual demo and conference in Las Vegas, Nevada. MetricNet is pleased to announce that, for the second consecutive year, Jeff Rumburg, Managing Partner of MetricNet, has been selected as a speaker. Jeff…

Ivy Mobility Expands Executive Team to Support Continued Rapid Growth

Ivy Mobility Inc., one of the world’s leading providers of cloud solutions, primarily to the consumer goods industry, announced today the addition of a key member to its leadership team, as it ramps up efforts to expand the team in…

MetricNet Delivers Enterprise Service Desk Presentation at the 2018 HDI Conference

​Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 604, ‘The Enterprise Service Desk: The Greatest Opportunity In A Generation!’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

MetricNet Delivers Metrics Case Study at the 2018 HDI Conference

Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 302, ‘Leveraging Metrics to Take Southwest Airlines to a Higher Plane’, at the Annual HDI Conference in Las Vegas, Nevada. This marks the 26th consecutive year Mr. Rumburg has been…

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