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Customer Relationship Management Press Releases

Ivy Mobility, Inc Named to CIOReview 20 Most Promising Enterprise Mobility Solution Providers

Ivy Mobility, the Industry Cloud for Consumer Goods company, announced today CIOReview recognized Ivy Mobility as one of the Top 20 Most Promising Enterprise Mobility Solution Providers providers of 2017 and has been featured in the Sept. 11, 2017, edition of CIOReview Magazine.…

CrowdCare Raises Additional $8.5 Million to Fund Rapid Global Growth, Announces Corporate Rebranding to Wysdom.AI

Wysdom.AI, formerly known as CrowdCare, announced today it has raised $8.5 million, led by ScaleUP Ventures with participation from investors Brightspark Ventures and Mantella Venture Partners. This additional capital will fuel the global expansion of Wysdom’s industry-leading cognitive care solution for the…

Chicago Digital Agency Launches Vital and Discounted Services to Nonprofits

Chicago Digital Agency Launches Vital and Discounted Services to Nonprofits

​Nonprofits are constantly required to create more impact with less funding. Chicago digital agency, Monday Loves You, has launched two new programs to help nonprofits raise funds, raise impact and raise awareness. They've also pledged to offer these services at…

Vantage Production and LendingQB Announce Platform and Software Integration

Vantage Production and LendingQB Announce Platform and Software Integration

Vantage Production, LLC, a leading provider of mortgage industry sales and marketing automation solutions, announced today that its VIP solution will be integrated with the LendingQB loan origination software (LOS). "The Vantage Production and LendingQB integration will enable us to…

Digicel Group Chooses Wysdom.AI to Power Their Cognitive Care Strategy

Wysdom.AI (formerly CrowdCare), provider of the world’s most advanced AI-based solution for enterprise digital care, is proud to announce Digicel has chosen Wysdom to power their digital care for their communication and entertainment services. Since 2001, Digicel has provided the…

Refreshed Brand Captures Company's Spirit

Refreshed Brand Captures Company's Spirit

After more than 20 years of contact center services, Working Solutions is evolving the look and feel of its well-established brand, dedicated to great customer experiences. “Our industry is ever-changing, especially over the last 14 years,” said Gail Rigler, chief…

GrowthZone AMS Launches Event Management Software Module for Membership Organizations

GrowthZone AMS Launches Event Management Software Module for Membership Organizations

GrowthZone, an industry leader in Association Management Software (AMS), announced the launch of an Event Module as part of its AMS platform. This feature enhancement brings event management for member-based organizations to the next level; designed to help manage every…

Benchmark Mortgage Upgrades to Enterprise-Level Sales and Marketing Automation With Vantage Production

Vantage Production, LLC, a leading provider of mortgage industry sales and marketing automation solutions powered by CRM data, has announced that Benchmark Mortgage has chosen the enterprise solution, VIP, from Vantage Production. "After a competitive evaluation process that included both…

Mass Markets on 2017 Inc. Fastest Growing List, Hiring 100 More

Mass Markets on 2017 Inc. Fastest Growing List, Hiring 100 More

Mass Markets, an American-based digital Business Process Outsourcing (BPO) firm specializing in call center customer relationship management (CRM) and customer service selling (CSS) announced today that it had been named to Inc. Magazine's exclusive ranking of the Fastest Growing Private…

Orb Intelligence Appoints New Head of Business Development

Orb Intelligence (http://www.orb-intelligence.com/) announced today that Alex Southworth has joined the firm to further develop their growing portfolio of enterprise accounts and consulting partnerships. Alex Southworth comes with a wealth of experience within the industry, having spent the last 15…

MetricNet's Jeff Rumburg to Speak at 19th Annual University of Wisconsin E-Business Conference

MetricNet's Jeff Rumburg to Speak at 19th Annual University of Wisconsin E-Business Conference

The University of Wisconsin E-Business Consortium has announced its speaker lineup for this year’s annual Business Best Practices & Emerging Technologies Conference in Madison, Wisconsin. MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been invited to…

Dmitry Leus Talking About the Aspects of the "Lean-Approach" Business Trend

Dmitry Leus Talking About the Aspects of the "Lean-Approach" Business Trend

In the middle of the 20th century, at a time when many manufacturers began to face the problem of overproduction and surplus stocks of products, an actual and extremely important issue was the construction of such a marketing strategy that…

X2CRM Releases V6.6 Open Source CRM, Opens New Office, New Board Member and Investment

X2Engine Inc, a global provider of open source Customer Relationship Management (CRM) software, marketing and cloud services, announces the release of X2CRM version 6.6 of its enterprise CRM software, a new board member David Buchanan and new round of company…

Vantage Production Adds Enhanced Reporting to the VIP Platform

Vantage Production, LLC, a leading provider of CRM-powered sales and marketing automation solutions for the mortgage industry, announced today the addition of enhanced reporting capabilities to the VIP platform. “Vantage Production has developed a rock-solid data architecture for a visual…

Vantage Production Releases First Annual Mortgage Industry Outlook Report

Vantage Production Releases First Annual Mortgage Industry Outlook Report

Vantage Production, LLC, a leading provider of CRM-powered sales and marketing automation solutions for the mortgage industry, released the results of its first annual Mortgage Industry Outlook Survey. This inaugural report is based on the responses of 1,391 mortgage professionals…

KNOLSKAPE Launches SalesQuest Simulation to Improve Frontline Sales Effectiveness

KNOLSKAPE Launches SalesQuest Simulation to Improve Frontline Sales Effectiveness

KNOLSKAPE, a leading provider of talent transformation solutions for the modern workplace, announced the launch of its latest simulation — SALESQUEST. The simulation is designed specifically to improve sales process knowledge to frontline sales staff. Research indicates that companies with…

Working Solutions Welcomes New Senior Vice President

Working Solutions Welcomes New Senior Vice President

As the new senior vice president of Business Development for Working Solutions, Troy Hesselgesser brings cross-industry insight in serving contact center clients and their customers. He has sold to companies such as Disney Studios, SpaceX and Toyota. Whatever the business,…

Vantage Production Named to HousingWire's TECH100™ Most Innovative Technology Companies for Second Consecutive Year

Vantage Production LLC, a provider of content, technology and services supporting the sales and marketing of mortgage products, announced today that it has been recognized as one of HousingWire's HW TECH100™ for 2017. "The companies that make up the 2017…

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

Working Solutions Places Among FlexJobs Top 10 Companies with Remote Jobs

For the second year in a row—and distinguishing itself among more than 47,000 businesses—Working Solutions made the top 10 out of this year’s FlexJobs Top 100 companies offering the most “remote-friendly” opportunities. The 2017 annual ranking placed Working Solutions, a…

How Many Customer Experience Professionals Will Survive 2017?

How Many Customer Experience Professionals Will Survive 2017?

​​​Customer Experience (CX) specialist, and TribeCX CEO David Hicks, recently noted that the statistics in an infographic about survival rates in airplane crashes were almost identical to the rate of job retention for CX practitioners. Two trends were found to be…

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