Customer Relationship Management Press Releases

ClientSuccess Releases Industry’s First Conversational Customer Success Solution

ClientSuccess Releases Industry’s First Conversational Customer Success Solution

ClientSuccess, a leading Customer Success Platform, today announced the release of Conversations by ClientSuccessTM, the first solution in the customer success space for delivering "Conversational Customer Success".Conversations empowers front-line customer success managers (CSMs) to engage with customers in a faster…

Officium Labs Awarded 2021 Impact Company of the Year Award by DotCom Magazine

Officium Labs Awarded 2021 Impact Company of the Year Award by DotCom Magazine

DotCom Magazine today announced that Officium Labs has been selected to join its annual Impact Company of The Year List For 2021. The DotCom Magazine Impact Company of The Year 2021 Award celebrates organizations whose CEOs and amazing team members…

Proven Strategies for Effective Customer Service Communication

Proven Strategies for Effective Customer Service Communication

Communication with customers is one of the most important criteria for business success. Getting feedback from customers is an integral part of any company's workflow. After all, this is the only way to find out the moods and desires of…

TikaMobile Launches TikaConnect, a Virtual Meeting Capability to Remotely Connect Field Teams With Physicians

TikaMobile Launches TikaConnect, a Virtual Meeting Capability to Remotely Connect Field Teams With Physicians

TikaMobile, Inc., a cloud-based analytics and CRM software company focused on the life sciences industry, announced today the addition of TikaConnect to its suite of CRM and analytics capabilities. Designed specifically to address the increasing barriers limiting field reps' office…

Ricochet360 Announces Strategic Partnership With EverQuote

Ricochet360 Announces Strategic Partnership With EverQuote

Ricochet360 is proud to announce its strategic partnership with EverQuote, a leading online insurance marketplace. The partnership enables EverQuote to leverage Ricochet360’s all-in-one sales and marketing automation platform to launch innovative new products to help insurance agents grow their businesses.…

How Call Center Solutions Helps to Engage With Clients

How Call Center Solutions Helps to Engage With Clients

Customers have more options today than ever, and they can instantly find out about better options if they feel their needs aren't being met. Great customer service has never been so important, and your customer support center is one of…

Revegy and FinListics Announce Partnership Alliance

Revegy and FinListics Announce Partnership Alliance

​​​​Revegy, a leading provider of account revenue optimization technology, and FinListics, a company that helps B2B sellers analyze and speak to the financial performance of their target customers, announced today their collaboration through a new partnership alliance. This alliance allows…

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q Receives a Top Rating for Measuring Emotional Loyalty by Leading Research Firm

Inte Q, a leader in the loyalty marketing industry, is proud to announce Forrester Research has given the organization the highest score possible in the Emotional Loyalty Measurement Services criteria in the recently released report, The Forrester Wave™: Loyalty Service Providers, Q3,…

200 New Positions Added at Majorel's Contact Center

Today, Majorel (formerly Arvato Digital Services LLC, Canada) announced they will be adding 200 new positions at their contact center site in Waterloo, Ontario, Canada. The 200 jobs will be added in waves starting in June and will continue into Fall 2019, with…

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

New SAP PRESS Book Addresses Questions for SAP C/4HANA Customers

SAP PRESS today published the first introductory book on the SAP C/4HANA suite of customer relationship management products. SAP C/4HANA: An Introduction will function as a single source of information for those looking into SAP’s new foray into the customer…

WSOL Makes FlexJobs' 2019 Top 100 Companies

For five years in a row, Working Solutions, a leader in on-demand contact center solutions, continues to be among FlexJobs’ Top 100 Companies with Remote Jobs, placing #5 in the 2019 analysis of more than 51,000 businesses in its database.…

MetricNet's Jeff Rumburg to Speak at ICMI's Contact Center Demo 2018

ICMI has announced its speaker lineup for this year’s annual demo and conference in Las Vegas, Nevada. MetricNet is pleased to announce that, for the second consecutive year, Jeff Rumburg, Managing Partner of MetricNet, has been selected as a speaker. Jeff…

Chicago Digital Agency Launches Vital and Discounted Services to Nonprofits

Chicago Digital Agency Launches Vital and Discounted Services to Nonprofits

​Nonprofits are constantly required to create more impact with less funding. Chicago digital agency, Monday Loves You, has launched two new programs to help nonprofits raise funds, raise impact and raise awareness. They've also pledged to offer these services at…

Vantage Production and LendingQB Announce Platform and Software Integration

Vantage Production and LendingQB Announce Platform and Software Integration

Vantage Production, LLC, a leading provider of mortgage industry sales and marketing automation solutions, announced today that its VIP solution will be integrated with the LendingQB loan origination software (LOS). "The Vantage Production and LendingQB integration will enable us to…

X2CRM Introduces Location Marketing with V6.5 Open Source CRM

X2CRM Introduces Location Marketing with V6.5 Open Source CRM

X2Engine Inc, a global provider of open source Customer Relationship Management (CRM) software, marketing and cloud services, announces the release of X2CRM version 6.5 of its enterprise CRM software with built in workflow and marketing automation workflow. What makes X2CRM…

Credit Bureau Connection Announces Integration with DealerSocket CRM, DealerSocket iDMS, & DealerSocket DealerFire

Credit Bureau Connection Announces Integration with DealerSocket CRM, DealerSocket iDMS, & DealerSocket DealerFire

​Credit Bureau Connection (CBC), the industry leader of credit report and compliance solutions, announced today it is now integrated with DealerSocket's core product offerings. The integration consists of incorporating CBC's robust credit report and compliance management system into the DealerSocket…

Changing the Name of the Game: SafeSoft Solutions Rebrands to Convoso

Changing the Name of the Game: SafeSoft Solutions Rebrands to Convoso

​​SafeSoft Solutions has officially announced their re-brand to Convoso. For over ten years, SafeSoft established themselves with their cloud-based call center product, “MarketDialer.” However, with the digital economy making interactions between businesses and customers more complex and consumer-centric, SafeSoft quickly…

OneTwoTrade Works to Promote Success in Online Trading

OneTwoTrade, the industry leader in online binary options trading, does everything in its power to promote the success of its online trading customers. With a dedicated support staff, regular market reports and analysis, and a state-of-the art online trading interface,…

Reach Analytics Launches First in the Market Predictive Cloud Solution for B2C Marketers to Identify New Prospects

​​​​​​Reach Analytics, a cloud software company that provides targeted prospects for sales and marketing today announced the release of a new cloud-based Predictive Marketing solution. Reach Analytics' new offering is poised to revolutionize the way the companies acquire new consumers.…

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