Press Release (ePRNews.com) - Portland, OR - Aug 29, 2019 - The sustainability of a company undoubtedly depends on customer delight. Volatile markets and technological advancements are bringing forth an array of services and products in every business domain. Customer opinion has gained paramount importance since it is vital for business survival.
Opiniator’s customer feedback tools facilitate business improvement through well-structured, on the spot, and user-centric surveys. They are indispensable elements for gaining broader customer outreach, driving improvements in business operations, and ensuring complete customer satisfaction. Email signature feedback uses icons like smileys to understand the levels of customer satisfaction. Each face is active and varies based on different performance levels. Satisfaction smiley faces are pivotal in helping businesses improve their performance.
Speaking at a conference, the company executive said, “Opiniator recognizes and acknowledges the human element necessary for the survival of business entities. Our tools can, therefore, be customized to suit any business requirement. With timely inputs and intense customer focus, our tools are dependable solutions for customer defection. In fact, these tools embody the open-ended feedback mechanism that allows for unbiased customer inputs. With support for English, Spanish, and French languages, our tools truly cater to a global audience. These tools inspire spirited feedback that helps businesses to contemplate and device better plans for future expansion.”
The surveys are designed to be short and request only precise information. Being eye-candy and crisp, they compel customers to participate in the survey. Feedback using smiley faces is an automated system that records employee and business performance. Upon receiving negative feedback, businesses can request additional information from the customer. A private dashboard is provided for having a consolidated view of all customer inputs and issue status.
Best restaurant comment cards from Opiniator are rapidly being adopted as well. This digital input system promotes timely feedback delivery for undertaking swift actions. Designed for convenient usage, these cards offer a closed-loop feedback mechanism for efficiency. Businesses can capture real-time data at minimal costs. The tool also eliminates manual errors noticed in conventional comment cards. This facilitates a robust analysis of the issues at hand.
Other tools like ‘’flushcheck’’ are used for efficient restroom management. “Tell us today” is another tool for promoting feedback through chat and SMS. These tools deliver instant feedback notification and accommodate issue monitoring as well. Using these tools makes the customer feel valued and improves their loyalty towards the brand. Collectively, these tools acknowledge and fast track corrective actions necessary for issue resolution.
Opiniator equips brick and mortar companies with an instant customer feedback process. It offers digital solutions for capturing and monitoring customer insights. Opiniator’s best customer satisfaction tools are effective in improving brand reputation, reduce online complaints, and witness increased customer retention.
Tel: (503) 567-2314
Source : Opiniator